Jimmy John's

3.6
219 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4682 S Yosemite St, Greenwood Village, CO
80111, United States

Hours

Reviews

3.6
219 reviews
5 stars
106
4 stars
31
3 stars
18
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long wait times for delivery, often exceeding an hour, with some orders being canceled or incorrect.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly and helpful, while others were described as rude or unprofessional.

Food Quality

Mixed reviews on food quality, with some customers praising the freshness and taste, while others complained about incorrect orders and insufficient ingredients.

Management Concerns

Several reviews pointed to poor management practices, including understaffing and lack of communication regarding order status.
  • AS
    Angelika S
    Nov 11, 2025
    1.0
    Not freaky fast. 1+ hour wait for a 30-piece box is ridiculous.
  • SW
    Steven Weidler
    Oct 27, 2025
    1.0
    Worst experience with Jimmy John’s I’ve ever had. Jimmy John’s was one of my favorites. Today ruined that. 1.5 hour wait, 3 phone calls later they confirmed that the driver had my order in his car but had a “bigger order to deliver first”. They asked me if I still wanted it or to cancel. What a question. I said cancel. Then I walk back to my hotel room to see the driver with my order standing there. I said oh I just got off the phone and they canceled. He said ok and walked off with the order. Then Complained about losing tips. I already canceled on the phone 30 seconds ago, but wow, so unprofessional. STAY AWAY FROM THIS JIMMY JOHNS, Waste of time
  • VV
    Vee
    Oct 20, 2025
    1.0
    Hispanic looking guy here, seems like the manager needs to learn some customer service skill. First of all wearing a headphone while talking to customers is so unprofessional, second the way he speaks to customers should not be okay. He seems miserable. Will not be back at this location.
  • JR
    Jack R
    Oct 6, 2025
    5.0
    Super friendly & nice staff & they mk & fab sanny... Angel is WONDERFUL!!! Corporate if ur seeing this give the girl a raise.... also it's bs u can't tip on card!!!
  • SM
    Shafeullah Mommandi
    Aug 23, 2025
    5.0
    I really like this place. I get their foot long subway with sour dough and it's delicious