Dunkin'

3.7
657 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenwood Village, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9595 E Arapahoe Rd, Greenwood Village, CO
80112, United States

Hours

Reviews

3.7
657 reviews
5 stars
301
4 stars
138
3 stars
71
2 stars
32
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and dismissive behavior from staff, particularly in the drive-thru and at the counter.

Food Quality

Customers expressed disappointment with the freshness of donuts and the accuracy of orders, with several mentioning stale or incorrect items.

Customer Experience

While some customers praised friendly staff and quick service, many reported negative experiences due to poor management and staff attitudes.

Atmosphere

The atmosphere received mixed feedback, with some noting a friendly environment while others criticized the treatment of employees and overall vibe.

Order Accuracy

Multiple reviews indicated frequent issues with incorrect orders and lack of attention to customer requests.
  • MD
    Monica DePalma
    4 days ago
    5.0
    All the employees have been so incredibly kind and sweet at this location :) I frequent here regularly and have always been greeted with kindness :)
  • TS
    Tara Stealy
    Nov 16, 2025
    2.0
    We came in and got two coffee drinks that were basic coffee, not espresso, and they prioritized every single person in the drive through over our order even though it was just two basic coffees, that would have been super fast to make, so we waited 15-20 mins for two coffees.When I asked if they had shorter straws for the iced coffee, they didn’t, so I was stuck with a super long straw for a small coffee. Then we asked for a sleeve for the hot coffee and they also didn’t have those, what coffee shop doesn’t…
  • NC
    Noah Caratao
    Nov 10, 2025
    1.0
    Been here many times and they typically have great customer service. Today the lady at the drive thru was just absolutely rude for no reason
  • BB
    Briana Busybee123
    Nov 2, 2025
    1.0
    Service is great but the actual coffee is water. It doesn’t even taste like they brewed it for more than 20 minutes. It isn’t just once, it’s every single time we show up. It’s awful.
  • HL
    Heidi LaDuke
    Oct 18, 2025
    3.0
    Their donuts tasted like two day olds. They were hard and crusty and very dry! Their croissants were amazing with bacon and egg and sausage and cheese. They were out of ham and cheese. The jelly and cream filled donuts and donut holes were quite disappointing.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Greenwood Village, CO?

Dunkin' at 9595 E Arapahoe Rd, Greenwood Village, CO is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.