Customers consistently praised the food for being delicious, fresh, and flavorful.
Staff Friendliness
Many reviews highlighted the staff's friendliness and helpfulness, with specific mentions of employees like Maria, Riane, and Denise.
Service Speed
While some customers noted quick service, others experienced long wait times, especially during busy hours.
Order Accuracy
Several customers reported issues with order accuracy, particularly with online orders and portion sizes.
Cleanliness
Multiple reviews pointed out cleanliness issues, particularly with sticky tables and unclean dining areas.
DI
Damien Irwin
4 days ago
2.0
Service was terrible. I placed my order at 7:07. I got a text that it was ready to be picked up at 7:15. I came in at 7:20 to pick it up and it wasn’t on the shelf. But I got a text it was ready so I went to ask. The lady at the register literally ignored me for 20 minutes until I had to yell out I have an order. I watched 4 orders get on put on the shelf before mine and they sat there until I got my order. But I got a text my order was ready..?
PI
Phyllis Igo
6 days ago
5.0
Bailey was awesome walked me thru all yummy options! Please find a way that we can tip employees! I understand the reviews but when an employee is so awesome let the guest decide if there is a tip!
DC
D Cha
Nov 15, 2025
2.0
The portion sizes are abysmal. The food is delicious but portion sizes are not what is shown in the images online, or on the menu boards in store. Paid $5 extra for chicken and there was a sad 1 spoon worth inside.
AF
Aaron Floyd
Nov 12, 2025
4.0
This was my 2nd visit to CAVA. My food wasn’t as great as it was the first time. I barely had any meat in my bowl, and it seemed the bowl was 1/2 empty. So they are not consistent with portions but it will consistently be $14. I will probably come back once in a while, but best believe I will be complaining about my food to the manager if this happens again. Btw, I ordered the Garlicky Shwarma bowl. It was really good the first time I ordered, this time was just MEH. So yeah, there’s that conspiracy thing again.
CL
Chris Lewis
Oct 23, 2025
5.0
Bruh… I done hit Cava twice now and both times had me questionin’ my morals 😭🔥 That steak and feta pita? Got me in a full-on chokehold, no escape. The way them flavors be vibin’ together—chef’s kiss, for real.
And don’t play yaself—get that Greek dressing on the side, trust me.
Now that blueberry soda??? Man, that joint hittin’ like summer in a cup 😮💨💙 And them cinnamon sugar pita chips? Straight-up illegal how good they is.
Whoever cookin’ back there need to be locked up immediately, ‘cause ain’t no reason food should slap this hard 💀🔥 Easy five stars, no debate! 🌟🌟🌟🌟🌟