Wingstop

3.6
584 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Greeley 11th Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2718 11th Ave, Greeley, CO
80631, United States

Hours

Reviews

3.6
584 reviews
5 stars
296
4 stars
65
3 stars
35
2 stars
52
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Rocio received praise for their friendliness, others, such as Brandon, were criticized for rudeness and poor service.

Food Quality

Food quality is inconsistent, with reports of undercooked items, missing sauces, and food poisoning, but some customers also praised the wings and fries as delicious.

Order Accuracy

Many customers experienced issues with order accuracy, including receiving the wrong items or incomplete orders, leading to frustration.

Cleanliness and Environment

Concerns were raised about cleanliness in the restaurant, including unsanitary conditions and a hot environment, which detracted from the dining experience.

Service Speed

Customers frequently reported slow service, with long wait times for orders and confusion among staff contributing to delays.
  • RC
    Rocio Cervantes
    6 days ago
    5.0
    Maria was very friendly and the food was really good
  • J3
    jesterman 37
    Jan 3, 2026
    4.0
    The food at this particular one is hit or miss, mostly hits
  • MR
    Maria Rodriguez
    Jan 3, 2026
    2.0
    I am writing this as a regular customer who has usually had positive experiences, which is why today’s interaction was frustrating and disappointing. Last week, I called and spoke with a very kind and helpful employee who informed me about a party style deal that included 24 wings, a large fry, and two drinks. She explained that not many customers know about this deal and specifically told me to ask for it by name when ordering. At no point did she mention that the deal was temporary or ending. Today, Saturday, January 3rd, at approximately 6:03 p.m., I called to place the same order. The employee I spoke with immediately recognized the deal by name and confirmed that she knew exactly what I was referring to. After a brief pause, she then stated that the deal was no longer available. This was confusing, especially since she had just acknowledged it moments earlier. The deal was described to me as a party or game style deal, which makes this even harder to understand. Football season is not over yet, and today being a Saturday would normally be a peak time for game day or party orders. Because of this, it did not make sense that this deal would suddenly no longer exist. Instead, I was offered a 16 wing deal that was not comparable in value or quantity. What made the experience worse was the tone of the conversation. There was little explanation, no effort to clarify the inconsistency, and no attempt to offer an accommodation or a comparable alternative. I completely understand that promotions can change, but clear communication and respectful customer service make a big difference. The contrast between the friendly and helpful employee I spoke with last week and the dismissive interaction today was very noticeable. I am a loyal customer and I enjoy Wingstop, but experiences like this make me think twice about returning to this location. I hope management can review this interaction, verify the details if needed, and ensure more consistent communication and customer service moving forward.
  • JN
    Jhon Nivela
    Dec 17, 2025
    5.0
    Rocio es muy amable la comida es deliciosa
  • HP
    Hunter Parker
    Nov 26, 2025
    1.0
    Brandon is always rude and disrespectful he has no customer service. He needs to be fired for throwing change at me!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.