Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Several reviews mentioned cold, stale, or inedible food, with specific complaints about raw or poorly prepared items.
Cleanliness
Customers noted unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.
Management Issues
There were complaints about poor management and lack of accountability among staff, leading to a chaotic dining experience.
Mixed Experiences
While some customers praised friendly service and good food, these positive experiences were overshadowed by the majority of negative feedback.
SS
Sandy
Nov 7, 2025
1.0
Today, while I was drinking my frappe, almost finished, I realized there were not just one, but two of those plastic pieces inside my drink. It was very unpleasant and unhygienic.
ER
Emmett Roden
Nov 1, 2025
3.0
I come here regularly because I like to get out of the house to study and do homework. This place has a HUGE problem with flies though. When I come here to sit down and eat/study I am constantly attacked by flies. Sometimes I just deal with it because it’s not too bad. Other times it’s just too much and I have to leave because it’s so bad! I don’t know what is going on, because the restaurant is not really dirty. They try their best to keep it clean, which I can see most of the time. The tables and floors are cleaned at least once per shift even when it’s super busy. The flies are just relentless and make the sitting area a war zone to protect your food and sanity! Maybe they should try placing fly traps or that Zevo bug trap around the store??
JM
Jason M
Oct 29, 2025
2.0
Typical mcds but my qtr pounder had been sitting around and was cool
GO
George Ocampo
Oct 28, 2025
1.0
Said they are only taking cash, I told em I already ordered online and had paid for my food already. He was super unhelpful and rude on how to get a refund. People who work here are lazy and do t want to do anything, always just hanging out or nowhere to be seen.
IM
Isaiah Mendoza
Oct 26, 2025
1.0
At approximately 4:02 am on October 26th 2025 the overnight shift claimed there system was down and told us to Oder online or grub hub or door dash Whitch we did, ordered on the mobile app I went through the drive through 2 times and the guy who was running customer service on the first window was a completely disrespectful and did not want to do his job, I showed him my ordered Whitch was just a large coke on the app and showered him it was a live transaction and still couldn’t even give me my drink, just a drink again that I paid for and still have not received after showing him I bought the drink and the pickup and the location was at 8th ave and perhaps my mobile order code. Ridiculous and such an embarrassment as a franchise company to hire people like this. 🤣🤮