There are numerous reports of unprofessional behavior from staff, including cursing and hostility towards customers.
Food Quality
Customers frequently mention issues with food quality, including stale bread, incorrect orders, and soggy sandwiches.
Service Speed
Many reviews indicate that the service is not 'freaky fast' as advertised, with long wait times for both in-store and delivery orders.
Customer Experience
While some customers praise the friendly staff and good service, others report negative experiences with management and order fulfillment.
KW
Kimber Watson
1 day ago
5.0
This store is amazing! They are super friendly and helpful.
AA
Aaron
Feb 20, 2026
1.0
I wish I could rate it zero, walked in and there was another customer inside yelling about drivers, I barely got done with a sentence before my sandwich was wrapped and ready without asking if I wanted anything on it, then when I brought it to their attention I was met with an abrasive response and terrible customer service. I will be letting anyone who will listen know about my experience. Do better, could've got decent service anywhere else. DO YOURSELVES A FAVOR AND STAY AWAY FROM THIS LOCATION, GO ANYWHERE ELSE...ABSOLUTELY AWFUL
JT
John Talyor
Dec 18, 2025
1.0
I don't understand what has happened over the last few weeks here. This jimmy johns has become hostile to any and all customers. I've seen 3 managers now actively cuss or insult other employees. This place was fine a few weeks ago. Most recently I witnessed a skinny employee with a beard and longer hair touch himself and then make a sandwich. Yes he was wearing gloves but sticking your hand into your pants and then touching food should be criminal.
JR
Josh Rayland
Dec 18, 2025
1.0
I watched a 30+ year old male lose his mind and throw a container and knife as well as curse out the customers and his fellow employees before ripping off his apron and storming outside. Absolutely unprofessional and will not go here again until this employee is no longer here
LJ
Lamar Jackson
Dec 3, 2025
2.0
Came in Saturday the 15th to grab dinner for myself and my family. Bumped into a female driver wearing a red jimmy johns shirt in the parking lot. After a quick apology we parted ways. She ended up calling me the N word under her breath as she walked to her Subaru. My wife called and spoke to a Manager Marrissa and was basically brushed off and told that nothing was going to happen about it. I then made a corporate complaint and the owner reached out to me and told me that they did not have any female drivers who work the weekend. Obviously they are trying to protect the racist. I've stopped by often for the last few years but I will never come back.
This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: