Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Several customers expressed dissatisfaction with the quality and quantity of food, particularly with sandwiches being dry or lacking sufficient ingredients.
Customer Service
While many reviews praised the friendly and helpful staff, there were notable complaints about poor service, including order mistakes and rude interactions.
Cleanliness
The restaurant generally received positive remarks for cleanliness, with many customers noting a clean dining area and well-maintained facilities.
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.
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Jess Isgar
Dec 1, 2025
4.0
Had the french dip sandwich was good but should of had more meat
EM
Eva Medina
Nov 30, 2025
3.0
I ordered the Italian sandwich cmb and they barely put any meats. The sandwich itself looked crappy. It was too much bread and not enough ingredients. Hardly any weggies. Not worth the almost $15 meal.
AC
Alissa Cantu
Nov 20, 2025
2.0
sat in the drive through for about 10 minutes without being greeted not upset about the wait just upset about the customer service i work at a restaurant myself and i understand that thing take time but i could have been greeted and told what my total was or something
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Cici M.
Sep 24, 2025
2.0
I don't know whats so hard about getting orders right but apparently they can't figure it out. Constantly forgetting items. Don't ever get the French dip and Swiss because they usually forget the dip even though it's in the name.
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Amanda Rivers
Aug 12, 2025
5.0
I wanted to take a moment to express my appreciation for the outstanding customer service provided by Monica during my recent experience.
When I called to inquire about getting extra sauce with my order, Monica was incredibly helpful and attentive. She quickly confirmed that I could have the additional sauce and ensured that my request was fulfilled without any hassle. Her friendly demeanor and willingness to assist made a positive impact on my overall experience.
It’s always refreshing to encounter team members who genuinely care about customer satisfaction. Please pass along my gratitude to Monica for her excellent service.