Jimmy John's

3.9
241 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1230 N 12th St, Grand Junction, CO
81501, United States

Hours

Reviews

3.9
241 reviews
5 stars
135
4 stars
34
3 stars
19
2 stars
14
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for both in-store orders and delivery, often exceeding the advertised 'freaky fast' service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the sandwiches, many noted a decline in the quality and quantity of toppings, with complaints about blandness and stinginess.

Customer Service

Feedback on staff interactions was mixed; some praised friendly service, while others reported rudeness and unhelpfulness, particularly when addressing order issues.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, feeling that the cost did not match the quality or quantity of food received.
  • JM
    Jorge Martinez
    Dec 21, 2025
    2.0
    Ordered a sandwich online and was getting delivered butt driver never showed up just parked at the dennys next door never came to the door went back to jimmy johns gave a bullshit excuse talked to all the managers still waiting for my money to be returned to my card
  • SH
    Susie Howard
    Dec 18, 2025
    5.0
    Super nice employees, as fast as they say, and really made me feel like a valued customer!
  • AL
    Aidan Lane
    Dec 12, 2025
    1.0
    Takes about 10 minutes per car at the window if it’s busy or not
  • CC
    Christopher
    Nov 29, 2025
    1.0
    Maybe turn down the obnoxious music so your employees can hear well enough to take orders. I asked for extra lettuce, somehow got "E-Z" lettuce? Basically two pieces of shoe string lettuce on my sandwich. What the hell is the point of "E-Z" lettuce? Why wouldn't I just order a sandwich with NO lettuce??? I asked for Jimmy peppers there was literally two peppers. I asked for onions there was about three onion rings. I do not understand the stinginess with the veggies at Jimmy John's. Seems like this is an every time thing now and I'm going to have to make it the last time. I don't know how many times I've asked for extra lettuce just to get a less than normal amount of lettuce, some people like veggies on their sandwich, some people like more than just meat and cheese and mayonnaise.
  • RD
    Ryan Douglas
    Oct 24, 2025
    1.0
    I would give them no stars they really suck I've been waiting for my order for 1 hour and 30 minutes and still have not gotten shit