Many customers reported slow service, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty equipment and floors.
Food Quality
While some customers enjoyed the ice cream and certain menu items, many expressed disappointment with the food quality and temperature.
Staff Friendliness
Some staff members were praised for their friendliness and helpfulness, but others were noted for being rude or inattentive.
CG
Chris Genereux
3 days ago
1.0
I hadn't eaten food from a DQ in many years until a couple days ago and after receiving a disgusting burger with dangerously undercooked bacon in a to-go order from this location a couple days ago, it will be many more years before I return. Unfortunately I didn't realize they gave me a burger with disgustingly undercooked bacon until I got to my destination several miles away. Also ridiculous it took them 15 minutes to prepare said order in a restaurant with no other customers the entire time other than one sketchy guy sitting but not dining. Those 15 minutes should have been sufficient time for them to actually cook the bacon before putting it on the burger.
AR
Amy Rothenberger
Nov 16, 2025
5.0
Good clean and quick service. Fries were piping hot and grandson loves his blizzards
VH
Valeria Herrera
Nov 14, 2025
1.0
Had to repeat order to client multiple times, when another barged in yelling. Absolutely disrespectful, and unprofessional. No common courtesy — was parked for order and waited over 15 minutes so left.
SM
Sharon Mangione
Nov 11, 2025
5.0
Food is good.
SE
Shay Evans
Oct 13, 2025
3.0
I have ordered from this location quite a few times through DoorDash. The food is usually as mid as I expect from any Junction fast food and sometimes it is good! But I came all the way here to say that the drinks suck every time. Not sure if it’s a machine issue, but I am sure it’s a management issue. I just know they’re in the back telling the employees that “if they ordered no ice don’t fill the cup all the way up!” This isn’t Starbucks babes, it’s a fountain drink BFR. I wouldn’t be leaving this review if that was it though, the syrup and carbonation combo has literally never once been right. I’m disappointed I’ve ordered this many times but I’m one for second and apparently fourth or fifth or seventeenth chances but… damn guys not even good drinks smh
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries at their fast-food restaurant.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open Monday to Wednesday, Friday to Sunday from 10:00 AM to 10:00 PM, and on Thursday from 9:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their official order URL.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, Dairy Queen Grill & Chill has outdoor seating available for customers.
What are some nearby places to Dairy Queen Grill & Chill that visitors might find useful?
Nearby places include A World of Tile for flooring needs, Farmers Insurance - Jesse Dryer for auto insurance, and several real estate agents like Bray Real Estate and Vona Murphy-Milusnic for property services.
Is there another ice cream shop or fast food restaurant near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen nearby, offering similar ice cream and fast food options.
How can nearby Verizon stores assist customers visiting Dairy Queen Grill & Chill?
Nearby Verizon stores, including Verizon Authorized Retailer – GoWireless, offer mobile phones and accessories, which can be useful for customers needing mobile service or devices before or after visiting the restaurant.
Where is Dairy Queen Grill & Chill located and how can I contact them?
Dairy Queen Grill & Chill is located at 709 N Ave, Grand Junction, CO 81501-3138. You can contact them by phone at +1 970-245-5782.