Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes.
Food Quality
There were numerous complaints about food quality, including cold and improperly cooked items, as well as issues with portion sizes.
Customer Service
While some staff were praised for their friendliness, many reviews highlighted rude behavior and poor service experiences.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and a messy work area.
Management Issues
Several customers noted a lack of effective management, leading to chaotic service and unresolved complaints.
AT
Ashley Toole
5 days ago
5.0
Hands down best damn blizzard I've ever had. Thanks Kehlie!!!!
MW
Mckaelynn Williams
Oct 15, 2025
1.0
If you want to sit in a drive through line for up to 45 minutes definitely go here.
MJ
Mike Jasna
Oct 12, 2025
1.0
Ordered from the app and got fries that looked burned but still cold inside. My chicken was raw literally still pink check out the picture. I called the complaint and they say that the mailbox is full. This is the worst experience I’ve ever had at Dairy Queen. I ordered a dilly bar, which was put on top of and within the hot food which wasn’t hot and it didn’t even melt the dilly bar that’s how cold the food was.
RJ
Rachael Jones
Oct 2, 2025
3.0
Jaden makes this place worthwhile
PH
Pam Henry
Sep 7, 2025
1.0
Went to this location twice this week. Both times our blizzards were mostly ice cream. Don't order a blizzard here. You'll pay $6 for a cup of soft serve ice cream. For that money go to Graff Dairy for really good soft serve.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is recognized for its soft-serve ice cream and signature shakes, alongside classic burgers and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 272 Linden Ave, Grand Junction, CO 81503-4933, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating services?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the venue welcomes families and is good for kids.
Can I place an order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can place online orders and download the Dairy Queen mobile app for exclusive deals.
What are some nearby places where I can enjoy other meals or shopping around Dairy Queen Grill & Chill?
Nearby options include Taco Bell for Mexican food, Domino's Pizza for pizza, and Octopus Coffee for coffee lovers.
Are there any nearby hardware or home improvement stores close to Dairy Queen Grill & Chill?
Yes, Orchard Mesa True Value Hardware and True Value hardware stores are nearby for your shopping needs.
Which nearby places might be useful for pet owners visiting Dairy Queen Grill & Chill?
Orchard Mesa Veterinary Hospital & Boarding is nearby, providing veterinary and boarding services for pets.
What are some dining options near Dairy Queen Grill & Chill if I want to explore more cuisines?
You can explore Thai Chili 98 Thai Street Food, Thai Smile, Conchita's Authentic Mexican Dining, and Namaste Nepal Restaurant nearby for diverse dining experiences.