Many customers reported poor service, including rudeness from staff and long wait times.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Experiences
Some customers highlighted positive interactions with specific staff members, particularly praising their friendliness and service.
HM
Hobo Moo
6 days ago
1.0
I get glares for asking for help. Making me feel very unwelcome. I always try and think maybe they are having a bad day but it’s literally every time I come. Take the time to just drive to north they are always nicer.
WF
Whytney F
6 days ago
1.0
Horrible, shift lead up front was very rude (dark hair) was dressed unprofessional. They closed their lobby at 8PM, normally it’s 10PM. The rude lady got one of my blizzards wrong. Guy up front also yelled in the lobby saying “lobby is closed now” and had all sitting customers leave. I didn’t rate service or atmosphere because it was just bad. I felt very unwelcome and the shift lead lady up front glared at us for asking for help fixing her own mistakes, she gave us the wrong sizes of blizzards, didn’t give us our extra hot fudge and on top of that had a whole lot of attitude and was yelling at us for simply nicely asking if she could just get our order right. Don’t think I’ll come back, she should not be working in customer service nor should the man up front.
BK
Becca Kehm
Dec 29, 2025
1.0
Very horrible service I got reprimanded by employees for showing up "to quickly " for door dash in was yelled at before they even knew i was here for door dash very rude made me feel like I was in the wrong for even coming her
CK
Cody Kurtz
Dec 21, 2025
3.0
this place consistently has a 10-15 waiting period (have sat longer ) in the drive thru and 8/10 times i come here something is forgotten
AS
Avery Strommenger
Dec 19, 2025
1.0
the last few times i’ve gone to this location the customer service was terrible. the first time i went, they didn’t care to try and listen to our order, making us feel rushed. they then proceeded to give us the wrong sizes for every drink and responded in a rude manner when we asked for the right sizes. the second time i went i was yelled at over the speaker box because they “couldn’t hear me”. when i pulled up to the window i paid, was handed my stuff and took off WITHOUT one word said to me.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is Dairy Queen Grill & Chill known for?
Dairy Queen Grill & Chill is recognized for its soft-serve ice cream and signature shakes, alongside classic burgers and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 272 Linden Ave, Grand Junction, CO 81503-4933, USA.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating services?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the venue welcomes families and is good for kids.
Can I place an order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can place online orders and download the Dairy Queen mobile app for exclusive deals.
What are some nearby places where I can enjoy other meals or shopping around Dairy Queen Grill & Chill?
Nearby options include Taco Bell for Mexican food, Domino's Pizza for pizza, and Octopus Coffee for coffee lovers.
Are there any nearby hardware or home improvement stores close to Dairy Queen Grill & Chill?
Yes, Orchard Mesa True Value Hardware and True Value hardware stores are nearby for your shopping needs.
Which nearby places might be useful for pet owners visiting Dairy Queen Grill & Chill?
Orchard Mesa Veterinary Hospital & Boarding is nearby, providing veterinary and boarding services for pets.
What are some dining options near Dairy Queen Grill & Chill if I want to explore more cuisines?
You can explore Thai Chili 98 Thai Street Food, Thai Smile, Conchita's Authentic Mexican Dining, and Namaste Nepal Restaurant nearby for diverse dining experiences.