Chipotle Grand Junction is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, including unhelpful staff and long wait times.
Food Quality
Several reviews mentioned inconsistent food quality, including small portion sizes and undercooked ingredients.
Cleanliness
While some customers praised the cleanliness of the location, others noted issues with unsanitary conditions.
Operational Hours
Customers expressed frustration over incorrect store hours listed online, leading to confusion about when the restaurant is open.
Value for Money
Many reviews highlighted dissatisfaction with the portion sizes relative to the prices, leading to a perception of poor value.
RB
Rick B
3 days ago
2.0
Sadly another disappointing lap at Chipotle. Around 7pm on a Friday night. Cold beans, scant portions of dime sized chicken chunks from the bottom of the container, steak unavailable, barbacoa tasty but not warm, we avoided the quac as it looked blackened. And finally the chips were stale.
You guys can do better.
AS
Andy Schwartz
Nov 13, 2025
5.0
Delicious food reasonable pricing
JC
Jackson Carothers
Nov 12, 2025
4.0
Chipotle is always delicious! The staff were friendly and the atmosphere was fine. The dining area gets a lot of sun which we were thankful for. Will definitely be coming back to this location when in GJ!
RM
Randy McGahey
Oct 11, 2025
3.0
Is it too much to ask to not spoon a half cup of bean juice and salsa water on my burrito?! Also, can I get my burrito, burrito shaped?! What the heck is up with the softball shape? It's ridiculously annoying.
JC
Ja Ckie
Oct 4, 2025
1.0
If you’d like to see the Gen Z stare in action this is the perfect place for you. They have no idea how to initiate or lead an interaction as the face of the restaurant and expect customers to read their minds as far as their procedures, what they’re out of etc. This is how I imagine the training for new employees:
Manager “all you have to do is stand in this spot with your mouth open and the customer will tell you how to do your job. Got it?”.
New Employee: *stares*.
Manager: Perfect!