Location.com logo
Brand Certified

McDonald's

3.5
(1796 reviews)

Business Details

2881 Youngfield Street, Golden, CO
80401, United States
(303) 238-8671
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2881 Youngfield Street, Golden, CO
80401, United States

Hours

Reviews

3.5
1,796 reviews
5 stars
620
4 stars
400
3 stars
336
2 stars
129
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and cold food, indicating a lack of consistency in order fulfillment.

Staff Attitude

Feedback varied on staff interactions; while some praised friendly service, others reported rude behavior and poor customer service.

Food Quality

Several customers complained about food quality, mentioning cold, overcooked, or improperly prepared items.

Management Issues

Multiple reviews pointed to poor management practices, including staff being unprofessional and not addressing customer complaints effectively.
  • MN
    Margaret Nhambure
    2 days ago
    5.0
    Excellent Cheeseburger and Fish Sandwich plus fantastic fries. Always fresh and hot. Kind staff.
  • RO
    Rob Ostrander
    3 days ago
    1.0
    Do yourself a favor and go to a sit down restaurant. The service will be faster. 32 minutes to get food when I went inside to order.
  • TC
    Tyler Mary Casias
    4 days ago
    2.0
    I think I’ve just about had it with places like this. I used the self-serve kiosk to order and pay for my food, but the machine was out of receipt paper. When I finished my order, I had no order number or receipt. When an order came to the counter, a person I assumed was a manager based on their different uniform, mumbled something and walked away. The bag had no identifying information, since there was no printed ticket or receipt attached. The person came back with a drink, which I assumed was mine, so I asked again what order had been placed on the counter. She mumbled my order and walked away again. I tried to let them know the kiosk was out of paper, but they didn’t seem interested. It would have been nice to have a receipt for my expense report. If the receipt had printed, I would’ve had my order number and documentation. When they first brought out the order, I could have matched it to the number they called, picked up my drink, and been on my way. Instead, because the receipt roll was empty, I had to ask for extra help and was met with a rude response from someone who should have been ensuring this kind of issue didn’t happen in the first place. What’s happened to customer service? Years ago, when minimum wage was $5.15 an hour, people earned far less but often seemed to take pride in their work and their role within an organization. Now it feels like no one cares anymore. When employees act like the job and the customers are beneath them, it makes me question why I should keep spending my money there. So I won’t. No more.
  • JS
    Jeff Schumacher
    Feb 26, 2026
    5.0
    Thanks for coming all the way back out to the curbside pickup to bring me a spoon. I wish I got your name, but the runner at 12 noon was great!
  • JF
    John Flageolle
    Feb 22, 2026
    1.0
    Ordered 15 sausage egg and cheese mc muffins online and when I got there had to wait 15 minutes to get my order and made me late for work

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: