McDonald's

3.1
1419 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17500 S Golden Rd, Golden, CO
80401, United States

Hours

Reviews

3.1
1,419 reviews
5 stars
412
4 stars
256
3 stars
239
2 stars
117
1 star
395

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong menu selections.

Customer Service

Feedback indicates a significant number of complaints regarding rude and unhelpful staff, with several customers describing their experiences as frustrating and disrespectful.

Cleanliness

Many reviews highlighted unsanitary conditions within the restaurant, with some customers describing it as filthy.

Food Quality

Several customers noted that food was often cold or improperly prepared, leading to dissatisfaction with their meals.

Management Issues

Multiple reviews pointed to poor management and lack of staff training as contributing factors to the overall negative experiences reported by customers.
  • JM
    Judith Moore
    3 days ago
    1.0
    McDonald's isn't known for good food, but This McDonald's SUCKS more than Any other McDonald's. Service rating- 0000
  • MH
    Maria Harris
    5 days ago
    1.0
    This McDonald's ALWAYS forgetting an item every time I order. My son went there this morning and they forgot his sandwich. They failed to give him a receipt. I tried to call and they didn't bother to answer the phone.
  • MM
    martiedawn
    Nov 13, 2025
    1.0
    The number of variations I have received when ordering a "egg and cheese biscuit with no meat" on the way to work is ridiculous. Even when I started adding "no meat" sometimes I get sausage. Sometimes I get a scrambled egg, a regular egg, a english muffin. Its crazy. Today it is one of those gross eggs with two pieces of unmelted cheese. And cold.
  • WK
    William Kutscher
    Nov 13, 2025
    3.0
    I ordered my favorite dessert, a hot fudge sundae. However, there was so little fudge, it was a big disappointment. A 1-star experience, but I have eaten at this McDonald's before, and their burgers are fine.
  • JT
    Jasper Taylor
    Oct 31, 2025
    1.0
    Gave me a drink they had mistakenly handed to someone else and had handed back to them. Consistently forgets items from orders, especially when rewards points are used to make them "free". Food is usually the standard McDonald's food, so no complaints about that part

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Golden, CO?

McDonald's in Golden, CO is open from 5:00 AM to 11:00 PM every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 17500 S Golden Rd has a drive-thru open daily from 5:00 AM to 11:00 PM.