Wendy's

3.7
713 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2101 Grand Ave, Glenwood Springs, CO
81601, United States

Hours

Reviews

3.7
713 reviews
5 stars
299
4 stars
158
3 stars
110
2 stars
50
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and order mistakes.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and tasty meals, while others experienced cold or poorly prepared items.

Cleanliness

The restaurant is noted for being clean, but there are complaints about dirty tables and unsanitary conditions in some areas.

Order Accuracy

Frequent issues with order accuracy, with many customers reporting wrong or incomplete orders.

Pricing

Customers feel prices are high for the quality and portion sizes, with some expressing dissatisfaction over perceived value.
  • MP
    maggie peters
    Nov 17, 2025
    5.0
    the new gm is absolutely wonderful, so kind, the store is very clean!
  • JG
    Josue Guzman
    Nov 8, 2025
    1.0
    The food was very tasty, and a young woman served me and gave me good service, but she was the only one working with another woman. There were other women working there, but instead of working to get the food out faster, they were just standing around doing nothing, talking amongst themselves. I sat down to eat there to relax and enjoy my meal, but they were making a lot of noise, shouting, and giving me dirty looks. The only good thing about the place was the food and the service the young woman gave me; everything else was terrible.
  • CL
    CJ Ligocki
    Nov 8, 2025
    1.0
    Went through the drive thru, they asked us to pull forward after we paid. Waited 15-20 minutes before we got our food. They gave it to a different car that they also asked to pull forward. Took it from that car, gave it to us. Said they threw an extra 10 piece nugget for the hassle. Everything was cold by the time we got it, and they gave us diet coke when we ordered regular coke.
  • KK
    Khalil
    Nov 2, 2025
    1.0
    For a fast food restaurant with a drive thru, why am I waiting for my food? We waited 20 minutes for our food and had to go ask for it. Might as well close it down so there can be more free parking.
  • TF
    Toughen Up, Fluffy
    Oct 24, 2025
    5.0
    I went through the drive up and the credit card machine wasn't working. So the attendant asked me to drive forward and wait for the manager to come outside and take my payment. I sat there for about 15 minutes, eating my burger, wondering what was going on. When there was a break, I backed up again to the window. The attendant said, "It's OK, you can have that one for free. It's our fault." I said, "But I don't want you to have to pay for it. Do you want me to go get cash and come back?" He said, "No, the manager said it's the fault of the credit card machine, so no one has to pay. Please take it for free." Amazing. This place has consistently served good food and now is on the top of my list for local restaurants. This is the best customer service I've seen in decades!

Frequently Asked Questions About Wendy's

Is Glenwood Spring Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.