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Brand Certified

Arby's

3.9
(615 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
51171 Highway 6 And 24, Glenwood Springs, CO
81601, United States

Hours

Reviews

3.9
615 reviews
5 stars
278
4 stars
150
3 stars
91
2 stars
32
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Inconsistent food quality was noted, with some customers receiving cold or poorly prepared items.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported dirty conditions and unkempt bathrooms.

Positive Experiences

Despite the negatives, several customers mentioned friendly staff and enjoyable food, indicating some positive experiences.
  • TT
    Tabitha
    Feb 21, 2026
    1.0
    Ordered 3 double beef and cheddar. The meat and what little cheese on there wasn't even on the buns, so I'm glad I ordered extra cheese on the side #1 number 2, they were singles not doubles! But being a to go order already down the road when I realized how horrible it was! For as expensive as it is I expect what I ordered and not have to put it together my self it's absolute crap! 00000 stars!!!
  • MS
    Missy Speer
    Jan 16, 2026
    4.0
    The oil is old and made the potato cakes taste bad.
  • TT
    TOWGATOR1990
    Dec 28, 2025
    1.0
    I come through Glenwood multiple times a month. I stop here almost every time and I've noticed over the last year the service keeps going down hill and getting worse. The food is fine and most of the time fast, but again the service has gotten really bad. Not to mention they havhad any sauce for dine in customers unless you get packets.
  • SS
    Swapnil Sagar
    Dec 20, 2025
    1.0
    Lady who works In the morning, on the weekend ,She’s very arrogant and needs to learn hospitality.
  • SP
    Salvatore Pieroni
    Nov 24, 2025
    5.0
    New Customer. First time eating at Arby’s at 31 years old. It was cheaper than expected and tasted great. I got the two bbq brisket sandwiches for only five bucks which was a steal. One of the employees suggested I tried the mozzarella sticks which were far better than most mozzarella sticks I’ve had at restaurants. They have this horsey sauce which has the consistency of mayo but taste like horseradish and was quite nice. The restaurant was incredibly clean too it looked like they just opened for service and it was the in the middle of the day. The employees were kind and in a good mood, which is a huge plus when eating out, they even gave me a few coupons when I told them it was my first time eating at Arby’s. I don’t always eat fast food. But Arby’s made a new customer today.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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