Arby's

3.9
613 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
51171 Highway 6 & 24, Glenwood Springs, CO
81601, United States

Hours

Reviews

3.9
613 reviews
5 stars
278
4 stars
149
3 stars
91
2 stars
32
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for friendliness while others reported rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others experienced cold or poorly prepared food.

Cleanliness

Generally positive remarks about cleanliness, though some noted issues with restrooms and dining areas.

Wait Times

Customers reported long wait times during busy hours, leading to frustration.
  • TT
    TOWGATOR1990
    Dec 28, 2025
    1.0
    I come through Glenwood multiple times a month. I stop here almost every time and I've noticed over the last year the service keeps going down hill and getting worse. The food is fine and most of the time fast, but again the service has gotten really bad. Not to mention they havhad any sauce for dine in customers unless you get packets.
  • SS
    Swapnil Sagar
    Dec 20, 2025
    1.0
    Lady who works In the morning, on the weekend ,She’s very arrogant and needs to learn hospitality.
  • SP
    Salvatore Pieroni
    Nov 24, 2025
    5.0
    New Customer. First time eating at Arby’s at 31 years old. It was cheaper than expected and tasted great. I got the two bbq brisket sandwiches for only five bucks which was a steal. One of the employees suggested I tried the mozzarella sticks which were far better than most mozzarella sticks I’ve had at restaurants. They have this horsey sauce which has the consistency of mayo but taste like horseradish and was quite nice. The restaurant was incredibly clean too it looked like they just opened for service and it was the in the middle of the day. The employees were kind and in a good mood, which is a huge plus when eating out, they even gave me a few coupons when I told them it was my first time eating at Arby’s. I don’t always eat fast food. But Arby’s made a new customer today.
  • CC
    Cathy Canty
    Nov 23, 2025
    3.0
    Food was barely warm and no ice!
  • KB
    kamari brown
    Nov 22, 2025
    1.0
    No customer service