We've been to this location a few months ago and the food was really good, but last night was a completely different story. The food came out and everything was cold as if it had been sitting out for hours. The ranch dips were separated and warm. It was a big waste of money and we're both sick this morning from the bit that we did eat.
I think the team just lacked a lead or manager last night to keep the team on track to throw out the old stuff if they were going to have the food prepped and sitting out for hours.
RC
Robert Clark
5 days ago
2.0
Not the best DQ -and that's being generous. We did drive-thru. No energy. Staff didn't seem to care about providing quality service/product, or were untrained, or both. Ordered ice-cream only. No spoon for Sunday. No nuts on Sunday. Seemed put-off when asked to correct both, then so many nuts they fell all over when lid removed. Ice cream immediately dripping off sides of blizzards. Had to ask for napkins. After pulling away, discovered mint M&M blizzard had NO M&Ms! Really?Wow! Ruined entire experience! Hope you have better luck!
FE
Forrest Edhegard
6 days ago
1.0
Consistently poor service, wait times in the drive through, and availability of the things you’ve already purchased on a mobile order.
BP
Brandi Puckett
6 days ago
5.0
Suitably cold air for serving ice cream. Food and desserts arrived promptly, with cold ice cream and hot fries and onion rings (and chicken tenders). Order was handed out exactly, possibly because it was a slow time, and when we spilled a drink, the employee who came out to clean up had the supplies he needed and no complaints about the mess. Desserts were made as ordered, the meal came with the sauce requested, and overall we had no problems with this location. It's conveniently located close to the interstate and so is easy to make a relaxing pit stop with children.
LB
Liz Bishop
Apr 19, 2026
5.0
This Dairy Queen has s been consistently great!
The food is always hot, fresh, and on time. The staff is friendly, and everything feels well-run. The chicken tenders are some of the best we’ve had, and their shakes are excellent. The caramel shakes are especially standout, seriously some of the best out there.
We also love the dipped cones, they’re always done perfectly.
The only things we didn’t love were the cheese curds, which weren’t great, but the onion rings were actually really tasty.
Overall, we’ve had multiple positive experiences here and will definitely keep coming back. Highly recommend!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Glenwood Springs offer?
Dairy Queen Grill & Chill serves classic fast-food items like burgers and fries, along with soft-serve ice cream and signature shakes.
What are the operating hours of Dairy Queen Grill & Chill in Glenwood Springs, CO?
The restaurant is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Glenwood Springs has a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, offers high chairs, and is wheelchair accessible.
Are there indoor and outdoor seating options at Dairy Queen Grill & Chill?
Yes, the restaurant provides both indoor seating and outdoor seating options for customers.
Can I order food online from Dairy Queen Grill & Chill in Glenwood Springs?
Yes, you can order for pickup online via their official website.
Does Dairy Queen Grill & Chill provide free Wi-Fi to customers?
Yes, the Glenwood Springs location offers free Wi-Fi for guests.
What nearby outdoor activities can I visit before or after dining at Dairy Queen Grill & Chill?
You can enjoy outdoor activities at the Colorado River, Glenwood Whitewater Park, and White Water Activity Area, all located near the restaurant.
Are there lodging options close to Dairy Queen Grill & Chill for travelers?
Yes, nearby accommodations include Comfort Inn & Suites, Comfort Inn & Suites Glenwood Springs On The River, Choice Hotels, and Quality Inn and Suites On The River.
Where can I find fuel or convenience stores near Dairy Queen Grill & Chill?
Nearby fuel and convenience options include Maverik, Kum & Go, Shell, and Exxon & Mobil Stations.
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