Always a good experience. You can tell that they care about their customers and trying their best. This is why it stays busy but they always have a good attitude and energy. I can honestly say I don’t mind dealing with traffic to drive to eat the fresh food here. They say you can taste the care put into a meal and I feel that way here. Keep up the great work :)
AB
Alec Burnier
Feb 21, 2026
Scott and Paul were awesome and did a great job!
SS
Spellbinder Spelly
Feb 21, 2026
HORRIBLE PLACE
Walk in with my two kids, there was only one guy in store, he didn’t greet us, didn’t say anything, instantly felt out of place. We order, came to 48 something. Tried to pay with a $100 and he said due to counterfeit we can’t accept that, tried to pay with a $50 and he wouldn’t allow that either. As I’m telling my children come let’s leave , the lady behind me says she will pay for our meal. The man was almost irritated by this! Then when he was done making our food he just threw our sandwich’s on the counter… can’t even put it n a bag dude?!? I work in customer service,, if I ever treated my clients like this it would be detrimental to my company. By the reviews you obviously don’t care about your workers having horrible customer service.
I feel judged for how I looked and this is bs… no signs saying small bills only.
AR
Amanda Rose
Jan 21, 2026
The only reason why I didn’t go with the lowest review is because I’ve met multiple Jimmy John employees and go there all of the time… weekly. Unfortunately I met misha this time. I’ve never had such a hard time ordering a sandwich. I asked him for a 6in spicy Italian I was told I wasn’t allowed to order that. Confused because I order it weekly, I learned real quick the guy can’t think or problem solve and realized I needed to say regular to get the sandwich. Then I also order a tuna melt. As I go to grab my sandwiches i realize the tubs not hot and I ask and misha tells me he’s not allowed to do that. I’m thinking to myself, why didn’t you say that in the first place before charging me and making something I didn’t ask for. I would have been so mad if I got home and realized it. So I asked for a refund and if he let me know at the beginning I would have simply picked a different sandwich. So instead of refunding the ticket, he recharges me for the spicy Italian. I ask him for proof of refund, he prints a ticket and it’s just a reprint, no proof of refund that I realize once u got home. So I paid over $20 for two sandwiches that I never wanted in the first place. Somethings wrong with that guy and I will definitely not go there when he’s working. Fortunately it’s conveniently located to other food place.