Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ft. Collins Subway® Restaurant at 2614 S Timberline brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported long wait times and poor service due to insufficient staffing, particularly during busy hours.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their friendliness and efficiency, others were criticized for rudeness and unprofessional behavior.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others reported issues such as stale ingredients or incorrect orders.
Cleanliness
The restaurant was generally noted for being clean, with some customers appreciating the upkeep of the dining area and bathrooms.
Management Response
There were instances where management was recognized for addressing customer complaints, but also reports of unresponsive or rude management interactions.
GP
Gene Patterson
Nov 7, 2025
1.0
I have to say the food was good always is but the lady working today had a terrible attitude. as she was making my sandwich, she was throwing the fit because I was asking for extra stuff. Like for example I asked for extra olives she put two olives extra on my sandwich. I asked for pickles she put two pickles on my sandwich and the other two were outside the sandwich and then she wrapped it up like nothing was wrong. Terrible experience.
TK
Terry Krause
Oct 12, 2025
2.0
Had only one worker on busy Sunday AM, she was working her butt off but the order took about 20 min as she had many walk ins and and online orders coming in she did great but one worker is not fair to her or the customers
AH
Amy Hayes
Sep 1, 2025
2.0
Only one person working. Service was very slow!
AM
Amanda Meyer
Aug 31, 2025
5.0
Always clean, friendly, and fast! I wanted to give an extra shout out to Trista for having great customer service and making our food with love & care. She deserves a raise ❤️
SS
Susan Stansbury
Aug 7, 2025
1.0
Extremely poor service and wait time. I’m only one in restaurant but I’m told to sit and wait due to online orders. I’ve been here 12 mins, told only 3 orders to go. Maybe another 11 mins. Staff said I can wait or.. and I asked “or?” ..she said “ you know”, go. Needless to say I won’t ever be back at Timberline location.