Wendy's

3.7
716 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
501 S. Zerex Way, Fraser, CO
80442, United States

Hours

Reviews

3.7
716 reviews
5 stars
296
4 stars
173
3 stars
110
2 stars
40
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from rude interactions to friendly and helpful staff.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

While some reviews praised the freshness and taste of the food, others noted inconsistencies and poor quality.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.

Service Speed

Service speed was frequently mentioned as slow, with several customers expressing dissatisfaction with long wait times.
  • ES
    Evan Schaefer
    1 day ago
    1.0
    Kept getting my order wrong and had to deal with very poor attitude from the staff
  • GM
    Greg Mealer
    Dec 25, 2025
    1.0
    I don't ever leave reviews but this guy deserves one! In town on vacation and stopped around 11:00 this morning after snowmobiling to grab some food for me and my family and the guy was rude and acted like he hated his job. I left it alone because it was Christmas. Stopped this same evening to grab my son some food and it was the same rude guy! Worst customer service! This guy is in the wrong industry! My kids asked for a frosty this morning at 11:00. They came back to the table and said that he said no. That it wasn't frozen. Asked for one for my son this evening in the drive thru at 6:00 and he said they were cleaning it. The frosty thing isn't the issue. It's the way he speaks to people! Do better!
  • BL
    Brady Lawson
    Dec 22, 2025
    1.0
    Always forget some part of order slow service
  • RR
    Robin
    Dec 13, 2025
    5.0
    Ordered the spicy chicken sandwich and the 3-piece chicken tenders—both were good and fresh. Service was quick, and the staff were actively cleaning tables after customers, which was nice to see. The restrooms were also clean and well maintained.
  • WS
    William Smith
    Oct 21, 2025
    1.0
    Stood in line behind 1 person for 15 minutes while the staff just had that idiotic stare looking at us not waiting on us. Then they didn't have what they advertise on the menu. Pathetic service

Frequently Asked Questions About Wendy's

Is 501 S. Zerex Way Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 501 S. Zerex Way, Fraser, CO?

The drive-thru is open daily from 6:30 AM to 11:00 PM.