Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
1,265 reviews
5 stars
546
4 stars
273
3 stars
160
2 stars
75
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes for orders, particularly in the drive-thru.
Order Accuracy
There were numerous complaints about incorrect orders, including wrong items and missing toppings, leading to customer dissatisfaction.
Staff Performance
While some staff members received praise for their friendliness and effort during busy times, others were criticized for poor service and lack of attention.
Cleanliness and Atmosphere
The restaurant was noted for being clean and welcoming, although some customers felt the overall environment was outdated.
Food Quality
The food quality received mixed reviews; while some customers enjoyed the burgers and ice cream, others found the food to be subpar or overpriced.
- RGR GDec 13, 20255.0Went in last night, the price of things was a little higher than I expected. However, the food and the service did make up for it and it's own way. Manager Steve, went out of his way to make sure that our order was received correctly, and that we enjoyed it. There was an error in our order, and he made things right. These are the type of managers that should be hired, that care about the business, and care about the customer. Five stars for Steve.
- SSsarah stricklandDec 13, 20255.0Place was slammed. Everyone was doing the best they could to keep up with Drive-thru & inside line. Young guy with dreads, working counter and drive was so cool calm and friendly. A couple of us old F&B folks in the lobby agreed that the wait wasn't as bad as it could have been if we didn't get the sweet service we did.
- JVJay VoorheesDec 6, 20251.0I just wanted a burger and the wait times sucked. They got my order wrong too
- JVJoy VigilDec 6, 20251.0I do enjoy the food but that's when they get it right. I said "plain" burger. They still put pickles, ketchup, and mustard on my burgers. I'm allergic to ketchup and other tomato products
- BWBrandi WojcikNov 21, 20251.0If I could give zero stars, I would. What kind of place is this? For one, every time you go, it takes like 20-30 minutes to get a blizzard. Well, I went last night (thru the drive thru) and got some ice cream and when I got home, I just happened to see a Facebook post (posted around the same time I was there) about someone mentioning to make sure you double check your receipts as they are charging people tips that are not authorized by the customer! I instantly checked my receipt and sure enough a tip was added without my permission!!! This is STEALING. It makes me wonder how many times this has not only happened to me (I usually never ask for a receipt) but also how many others. I made a post on Facebook about what happened and I have 400+ comments from community members (so far) and a lot are saying it has happened to them before! This is horrible! I will never ever go back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties at Dairy Queen Grill & Chill in Fountain, CO?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill in Fountain?
The restaurant is open daily from 10:00 AM to 10:00 PM on weekdays and Sunday, and until 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill in Fountain family-friendly?
Yes, it is family-friendly and provides amenities like booster seats, high chairs, seating, and wheelchair accessibility.
Can I order food online or via a mobile app at this Dairy Queen location?
Yes, you can order online through their website and also download their app for exclusive deals and mobile ordering.
What is the address and phone number for Dairy Queen Grill & Chill in Fountain, CO?
It is located at 7010 S Hwy 85-87, Fountain, CO 80817-1110. The phone number is +1 719-392-7755.
What nearby restaurants are close to Dairy Queen Grill & Chill?
Nearby restaurants include China Cottage (Chinese and Asian cuisine) and another Dairy Queen / Orange Julius ice cream shop.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby automotive services include F & G Automotive, Advanced Auto Repair, and Carefree Car Wash, which can be convenient if you need car repair or washing when visiting Dairy Queen.
Are there any health or community services near Dairy Queen Grill & Chill?
Yes, nearby health and community services include El Paso County Health Department, WIC State Agency, Nexus Counseling Services, and Security Chiropractic Clinic.
Are there places to get beauty and salon services near Dairy Queen Grill & Chill?
Yes, beauty salons like Shear Perfections, Blondie's Hair Salon, and P&G Nails are located nearby if you want to combine your Dairy Queen visit with some personal care.