Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and restrooms, which negatively impacted customer experience.
Food Quality
There were numerous complaints about food quality, including cold items, undercooked fries, and incorrect orders, leading to disappointment.
Staff Attitude
While some customers praised friendly staff, others reported rude service and unprofessional behavior from employees.
Product Availability
Several reviews mentioned items being out of stock, including key menu items like ice cream and specific toppings, which frustrated customers.
JB
Johnney Torrez (Big-Jonsta)
Nov 4, 2025
5.0
The place was amazing and the food and deserts are even better most deff a best recommend
WG
Wendy Guccione
Nov 2, 2025
1.0
Filthy! Ran down and stinks! Windows are horrible you cannot see out of them! We turned around and took our kids back home to Greeley where it’s clean! So disgusting 0 stars
EE
Evonne Eschenbrenner
Oct 28, 2025
4.0
Swung by Dairy Queen Grill & Chill for a quick bite, and it didn’t disappoint. Burger was hot, fries crispy, and the Blizzard hit just right after a long day. Staff was friendly, place was clean, and service was quick even with the line movin steady. Good spot to grab somethin fast that still tastes fresh.
JM
James Meyn
Oct 16, 2025
2.0
Service was extremely slow. When I finally got my food, my fries were cold and the burger looked like it had been sitting there for quite some time.
TH
Tanja Herrera
Oct 3, 2025
2.0
Yesterday was my daughters birthday, I ordered an ice cream cake a.few days before to be ready by 3pm, got there after grocery shopping. They said no one made my cake I ordered. They said they were going to make it, all.the while my groceries sitting in the heat. They brought my cake out and it looked like a.toddler decorated it. So disappointed 😞 for my daughters 13th birthday. They did give me a 5 dollar discount.