Smashburger

4.1
1341 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
2550 E. Harmony Rd., Fort Collins, CO
80528, United States

Hours

Reviews

4.1
1,319 reviews
5 stars
720
4 stars
294
3 stars
124
2 stars
66
1 star
115

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers for being delicious, fresh, and well-prepared, with specific mentions of the Colorado burger and smash fries.

Service

Many reviews highlighted the friendly and helpful staff, particularly mentioning employees like Sham and Angie for their excellent customer service.

Cleanliness

While some customers noted the restaurant was clean, others reported issues with dirty tables and unsanitary conditions in the restroom.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and delays in receiving their complete orders.

Pricing

Feedback on pricing was mixed; some found it reasonable for the quality, while others felt it was too high for the portion sizes.
  • JL
    JR Lujan
    3 days ago
    5.0
    Everything was great and the food was fresh with great customer service!
  • SE
    Sunny Ellsworth
    3 days ago
    5.0
    First time here and OMG sOOO good👏🏻 Staff is super friendly and that burger was the best burger I've had in a WHILE 🙌🏻 better than Five guys 🙌🏻 I will be a regular for sure🙏🏻
  • EW
    Erica Wagner
    Nov 15, 2025
    4.0
    Great service, especially the women at the register. She was very friendly and accommodating with our dietary food needs. Food was good, and the atmosphere is always good. We were here at lunch time (busy hours) so the could use some cleaning of the tables and floors.
  • JL
    June Lambert
    Nov 2, 2025
    1.0
    normally service is good but the past couple times I have gone including when I am writing this they get my order wrong and have not been friendly to me.
  • AJ
    Alyssa Jennings
    Nov 2, 2025
    1.0
    I typically don’t make such low reviews, especially when the service wasn’t rude. However, waiting 28 minutes for a single smash burger with fries is extensive. I ordered at 11:08am for a to-go order, sat down to wait at 11:12am, and am finally leaving at 11:32am AFTER I had to ask what the eta was, and the kitchen said to the cashier, “I don’t know.” And she had to get behind the line and make it herself and put the bag together. She is fantastic- GIVE HER A RAISE. Everyone else get rid of. Lack of team and lack of team effort? Will always bring the rest of the team and the customer base down, as well. Do better. Also - I was the second person this morning to have to ask for my order - the girl before me has been waiting on a hot dog for 30 minutes…

Frequently Asked Questions About Smashburger

What type of food does Smashburger in Fort Collins serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the dining options available at Smashburger?

Smashburger provides dine-in, takeout, and delivery services with order and pay ahead options available through their app and website.