Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers frequently praised the friendly and helpful staff, particularly highlighting employees like Angie and Sham for their excellent service.
Food Quality
The food received positive remarks for being delicious and fresh, with specific mentions of the burgers and fries.
Wait Times
Several reviews noted long wait times for food, with some customers expressing frustration over delays and incorrect orders.
Cleanliness
While many customers appreciated the cleanliness of the restaurant, some mentioned areas needing attention, such as dirty tables and empty condiment bottles.
PE
Patty Embry
2 days ago
5.0
Sham let me know I would have a 25 minute wait but got my Smash Burger out in approximately 10 minutes...AWESOME! Got the Colorado Burger it was delicious
LB
Linda Benedetto
4 days ago
5.0
First time there and I enjoyed the food and the company. They are pretty knowledgeable behind the counter on their products.
TO
Tom Olsen
Jan 5, 2026
4.0
I'd give them straight 5's if not for the price. Like everything else, their offerings have gotten too expensive for what you get. However, what you get is a quality burger.
KE
Kellie Erickson
Dec 30, 2025
1.0
2:00 on a Monday afternoon. 40 minutes for an order to be prepared and finally delivered to our table. Nothing exceptional and certainly not worth returning.
JR
Joe Rosse
Dec 13, 2025
3.0
Food was OK, but the service (and, apparently, corporate policy) leaves a lot to be desired. As we were placing our orders for two burgers the cashier asked if we were using the BOGO coupon that just came out. Surprised, I said yes and she said that it only applies if both burgers are the same, despite the coupon saying that the lesser value burger would be free. It was obvious that this had been coming up a lot, and in fact while waiting we say another customer with the same issue. She says that this was brought down by corporate and that she agreed the wording was sus. Strike 1 (though not on the cashier, as it was apparently out of her control).
Strike 2 is that my wife asked for onion to be added to her burger. Got home, and no onion. And no notation on the receipt that onion was to be added, so this one is on the cashier.
Strike 3 is that while waiting we heard another customer ask for no cheese on his burger. The cashier yelled back to the kitchen to say no cheese and the cook's response was "If I remember." Seriously??
What type of food does Smashburger in Fort Collins serve?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the dining options available at Smashburger?
Smashburger provides dine-in, takeout, and delivery services with order and pay ahead options available through their app and website.
What are the operating hours for Smashburger on weekdays?
From Monday to Thursday, Smashburger is open from 10:30 AM to 9:30 PM, and on Friday from 10:30 AM to 10:00 PM for dine-in. Delivery hours vary slightly, generally open 10:00 AM or 11:00 AM to late evening.
Does Smashburger have options for vegetarians and children?
Yes, Smashburger serves vegetarian dishes and has a children's menu to accommodate families.
Is Smashburger accessible for people with disabilities?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restroom facilities.
Does Smashburger serve alcohol or coffee?
Smashburger serves beer, alcohol, and coffee but does not serve cocktails, wine, or liquor.
Can customers order Smashburger food via mobile apps?
Yes, customers can order and view the menu via the Smashburger mobile app available on the App Store or through their website links.
What nearby restaurants can I visit before or after eating at Smashburger?
Nearby, you can visit Pulcinella Pizzeria, a pizza restaurant, or Super Suppers, another local restaurant, offering different dining experiences.
Are there family-friendly services and places near Smashburger?
Yes, Pigtails & Crewcuts offers haircuts for kids nearby, and Smashburger itself welcomes children and families, making it convenient for family outings.
How can nearby services like Nutrition by Max Muscle help customers visiting Smashburger?
Customers interested in health and nutrition can visit nearby Nutrition by Max Muscle for weight loss and nutrition services, balancing their dining experience at Smashburger.