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McDonald's

3.2
(2871 reviews)

Business Details

4525 S College Ave, Fort Collins, CO
80525, United States
(970) 225-1717
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4525 S College Ave, Fort Collins, CO
80525, United States

Hours

Reviews

3.2
2,871 reviews
5 stars
840
4 stars
579
3 stars
501
2 stars
279
1 star
672

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and failure to accommodate special requests.

Service Quality

Many reviews highlighted poor service, including rude staff, long wait times, and lack of attention to customers.

Food Quality

Several customers experienced issues with food quality, including raw or improperly cooked items, cold fries, and unsanitary conditions.

Promotions

Customers expressed frustration over misleading promotions and inconsistencies in pricing and product offerings.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
  • JJ
    James
    1 day ago
    1.0
    15+ minutes for a hot and spicy meal.. If you draw breath it's a great time to serve Jesus
  • DG
    Dawn G
    Feb 26, 2026
    1.0
    Bought a iced coffee before 11 am so I could get it for $1 as the promotion says. I was charged almost $4 and given a smaller size coffee than the many times I have taken advantage of the promotion. The lady at the front tells me that a latte is not coffee. So I didn't get the promotion. I am not happy at all with this. If you advertise something, give it to your customers. The sign literally on the front board does not show any exclusions as to what the promotion does not include. Both women continue to argue that lattee isn't coffee and said since they use a different machine it's not a coffee. Then I asked if I could trade the lattee to a large size of the promotional coffee. They said no. I paid $4 already, why not? They could only give me a medium of the promotion coffee even though it says any size for $1. Overall, verrrrrrry disappointed.
  • BG
    Brian Goes
    Feb 6, 2026
    2.0
    Left the paper/wax paper on the quarter pounder patty when they cooked it. Inedible. Two stars cause the hot and spicy and fries were good. Do better.
  • R2
    reed_newman 2000
    Jan 31, 2026
    1.0
    Order was wrong across the board. No customizations done on my sandwich, wrong drink, ice-cold fries, and I paid for extra sauce but got the wrong one. This has happened probably 10 times in a row at this location. Even got a Dr. Pepper instead of a Diet Dr. Pepper, so I couldn’t drink it. At this point it’s just careless.
  • CS
    Chris Shultz
    Jan 28, 2026
    1.0
    Got a raw QPC, which they gave me 2 free meals for. Wish I just got my money back, but I took what they offered. Went there today for my 2 free meals and they mess that up too! Manager rings us up, because they only keep your name for a month. She honors it, which is nice. Then hands me a placard for eating there. 20 mins later, no food so I go ask if it's coming up. The order was in a bag in the window for 15 min. Take my bigmac out, and they forgot a burger on that one too. This place sucks! Took 2.5 months for me to get my free meals, won't go back to this one ever!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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