McDonald's

3.2
2848 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4525 S College Ave, Fort Collins, CO
80525, United States

Hours

Reviews

3.2
2,848 reviews
5 stars
833
4 stars
576
3 stars
499
2 stars
279
1 star
661

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.

Food Quality

Many reviews highlighted issues with food preparation, including raw patties, cold fries, and missing items from orders.

Order Accuracy

A significant number of customers experienced problems with order accuracy, including missing items and incorrect modifications.

Cleanliness

Several customers noted unsanitary conditions, including dirty utensils and food items, contributing to a negative dining experience.

Management Issues

Customers expressed frustration with management's handling of complaints and operational inefficiencies, leading to poor service experiences.
  • LG
    Laurie Goldberg
    6 days ago
    2.0
    Drive thru only. Huge hassle to get service inside. No sauce on my $3 buffalo snack wrap. Won't be coming back.
  • CB
    Colston Berry
    Nov 12, 2025
    1.0
    Ignored me when I was at the counter they all saw me and kept walking horrible service
  • LB
    Liam B
    Nov 2, 2025
    2.0
    You need to train your employees to not just throw all the ingredients in a burger container and call it a burger. The cheese goes inside the burger. Also, if I ask for a double quarter pounder, I expect one not a quarter pounder.
  • US
    UGURCAN SAHIN
    Oct 30, 2025
    1.0
    This is the worst McDonald’s I’ve ever been to. The chicken inside the burger was burned. You have to ask the staff every time you want to use the restroom, and even then, they often forget to unlock it, so you have to go back and ask again. Such a frustrating experience.
  • JR
    Joshua Ramos
    Oct 29, 2025
    1.0
    Went here to just get a quick easy meal. I did a mobile order ahead to get it quickly. They weren't busy at all. They seemed to be distracted with carrying on a conversation in the kitchen and had their backs turned while I was at the open window for a minute looking at one of the workers backs right there. She then turns to me and tells me to park in spot 1 even though I had place a mobile order ahead. I did and stayed for about 5 minutes until the food came. Got home to give the food to my family (I only live 2 minutes away) The burgers are squished and sliding to the side, cheese not even melted and just slapped together uncarefully and missing onions. Fries are soggy and cold. They forgot the dang sauce. How do you forget the DANG SAUCE?!?!?!?! Ended up making our own at home to give the kids something to go with it, probably loads better than that factory frozen lab made bs to excite the taste buds. Ive been here before and they didn't fail this much for me before. Ive read other reviews and I've seen some abhorrent experiences. I'm glad I did not get as bad as they did. Still, not acceptable. They should have at least said hello at the start, followed my order with the sauce, and not let the food sit around for so long to get cold because of them being distracted by chatter chatter. I wish I could review this place if it was operationally good, but I just cannot.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4525 S College Ave, Fort Collins?

McDonald's at 4525 S College Ave operates 24 hours a day, 7 days a week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same day and no-contact delivery.