McDonald's

3.3
1637 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3512 S Timberline Rd, Fort Collins, CO
80524, United States

Hours

Reviews

3.3
1,637 reviews
5 stars
482
4 stars
352
3 stars
310
2 stars
152
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, stale fries, and incorrect orders.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.

Convenience

Some customers appreciated the location's convenience and quick service during less busy times.

Mixed Experiences

While some customers had positive experiences, many others expressed dissatisfaction, indicating inconsistency in service and food quality.
  • JM
    Joseph Maes
    4 days ago
    1.0
    I have to say this location is by far the worst in the city, their employees are very rude especially during lunch hour they speak to you and treat you like you owe them something and act like they are working for a fancy 5 star restaurant. The past few times ive been there in the recent weeks ive had my hamburgers cold thrown in the box not even put together like a hamburger fries cold and thrown in the bag, they are laughing and saying things in Spanish to eachother as they hand the food over and upon returning to work to eat my food I find it thrown in the bag super unnecessary and unacceptable. So very rude employees especially the ones speaking Spanish to eachother feels like they are talking bad about a person.
  • US
    UGURCAN SAHIN
    Nov 9, 2025
    1.0
    Even though I asked for extra mustard, there was no mustard at all, and they didn’t include any napkins. This was the worst McDonald’s experience I’ve ever had.
  • CK
    Carrie Kirkpatrick
    Nov 4, 2025
    2.0
    Went through long line ordered paid and was given my drinks and then asked to move and park in a numbered spot. Waited while they served at least 20 other customers and got back in line. Obviously upset and frustrated. Reminded them of the entire order and pulled forward. Was asked to wait in numbered spot again but refused this time. They got the order cooked and handed it to me but it wasn’t correct. Waited while they corrected it. Not one of them apologized, offered to make up for it or even looked sympathetic. I had a baby in the car and was actually running so low on gas I worried it might be an issue. Thanks for all the hard work kids! Glad all the other people got their lunches in a timely manner. I wouldn’t go to the one by the high school on Timberline. Not unless you can guarantee you’ll be taken seriously when you order.
  • TK
    Tammy Kelley
    Oct 29, 2025
    1.0
    I first tried to call to alert staff but no answer. I know it’s busy at this restaurant, but I ordered a sausage and egg biscuit at the drive-thru just after 10:00 this morning. Once home, I found I’d received a sausage-egg-cheese McMuffin. I scraped the cheese off, but the worst is that the egg was full of eggshells. It was awful and most of it was thrown out. (Be cautious if you have a dairy allergy!)
  • JM
    Javier “Gavilan” Martinez
    Oct 26, 2025
    1.0
    The app had sent me to a location in a whole different state. After I clicked my location in Missouri. And payed for the food. I had called this place 7 times that night and got no answer nor email back about my refund. That’s a great way to be a good gm. Never answer the damn phone.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3512 S Timberline Rd, Fort Collins, CO?

The McDonald's at 3512 S Timberline Rd is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.

What are the delivery service hours for McDonald's at this location?

Delivery is available Monday to Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 4:59 AM the following day, and Sunday from 5:00 AM to 10:30 PM.