Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and difficulty in reaching management for complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.
Cleanliness
Several customers noted unsanitary conditions, including flies in the dining area and dirty tables.
Drive-Thru Experience
Customers frequently experienced long wait times and lack of communication in the drive-thru.
Food Quality
Feedback indicated inconsistent food quality, with reports of stale fries and incorrect food preparation.
AM
Abigail Morgan
3 days ago
1.0
Did an online order at 9:30 am got to the store at 10:00 am my food was made incorrectly I called the store to ask if it could be remade, I was told that as long as I brought the receipt back I could get my food remade. When I went in to get my order remade I was told my order was not going to be remade and that I could have a burrito instead. They wanted to compensate my 3 egg McMuffins for 1 burrito. It was 5 minutes after breakfast had ended, and they refused to remake the order correctly. As someone who worked in fast food, I understand it but when you actively tell a customer that you will remake it but don’t when they arrive that’s absolutely ridiculous! I truly hope the manager here gets a talking to as she was the one who handled the whole situation. I now have to drive around finding a place to get breakfast because my sugar is so low. Thanks a lot McDonald’s.
KR
Karma Rome
6 days ago
5.0
Logan is so nice and kind and cool. His communication was on point. We tried to tip him and he declined. So I’m writing this review so something good hopefully comes his way. Thank you❤️
AG
Al Gray
Feb 17, 2026
1.0
Many times when I use drive thru I’ll sit for long time without response then 1-2 cars pull on other lane and get service before me. Not sure if sensor is bad or they just don’t pay attention.Ive told them many times!! Also half time they serve fry’s taste like been in warmer for hours. I won’t use this location anymore!!!!
LO
Luke O
Feb 13, 2026
1.0
I placed an order for delivery, and when it arrived, there was an item missing. I called multiple times, and got no answer. When someone finally did answer, they hung up as soon as I told them the problem.
PK
Pete .Kennedy
Feb 6, 2026
1.0
This McDonald’s has screwed up my order many times!!! This last order though is my last straw. I ordered through the app for curbside pickup. Once I got there the app said I was unable to enter a curbside number and told go inside. It took 5 minutes before someone helped and when they did, they argued with me and told me I needed to complete it through the app. I showed them the app and they still refused to give me my order until I finished through the app and they hardly could understand English wich I think was part of the dis connect. The app wouldn’t finish anything as it only told me to go inside.
NOW THE APP WONT LET ME GET A REFUND BECAUSE AFTER I LEFT THEY COMPLETED IT!!!!! I want my money back. And this location needs some serious training.
What are the regular operating hours of McDonald's at 4424 Denrose Ct, Fort Collins?
The McDonald's at 4424 Denrose Ct, Fort Collins is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
When is the drive-thru available at this McDonald's location?
Drive-thru service is available daily from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
What delivery options does McDonald's offer at this location?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order online for delivery or pickup at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Is there WiFi available at this McDonald's?
Yes, this McDonald's location provides WiFi service for customers.
What nearby sports and recreation venues can I visit before or after my meal?
You can visit Club Hitting or The Edge Sports Center, which are both sports and recreation venues close to McDonald's.
Are there any convenient nearby places to grab a coffee or dessert near McDonald's?
Yes, Cinnabon, a bakery and coffee shop offering desserts, is located near McDonald's at 4424 Denrose Ct.
Where can guests stay if they want accommodation near McDonald's in Fort Collins?
GuestHouse Inn and Suites Fort Collins and Americas Best Value Inn & Suites Fort Collins E at I-25 are nearby hotels customers can consider for accommodation.
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