McDonald's

3.4
1625 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2401 S College Ave, Fort Collins, CO
80525, United States

Hours

Reviews

3.4
1,625 reviews
5 stars
528
4 stars
310
3 stars
321
2 stars
143
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers praised the cleanliness of the location, others noted dirty dining areas and unkempt play structures.

Food Quality

Many reviews indicated a decline in food quality, with complaints about cold, stale, or incorrect items.

Employee Performance

Some employees received positive mentions for their friendliness and helpfulness, while others were criticized for being unprofessional or unhelpful.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving incorrect or incomplete orders.
  • JM
    John Moore
    4 days ago
    2.0
    I like my burgers a certain way. Extra this, none of that…. If I spoke Spanish, I could probably get it the way I want. I won’t be going back.
  • DS
    David Stevenson
    Nov 16, 2025
    1.0
    I ordered 2 chicken nuggets meals and the staff didn't give a damn and made the 2 cheese burger meals since it was easier for them and I'm not even sure if they understood the English language but I will not be coming back to this McDonald's at Drake and College Ave in Ft.Collins , Colorado ever again even tried calling the store to talk to the Manager and NOBODY IS ANSWERING THE PHONE fo figure i hope this crappy McDonald's is closed since they seem to care little about customer service or what it even is and I pray corporate will read the review and look hard into the management of this place and so a complete housekeeping and get rid of the bad apple's at this store and hopefully they will refund the money paid because it shouldn't have cost over 20 for 2 cheese burger meals that we didn't even order and it won't do any good to report it to McDonald's corporate because NOTHING IS GOING TO BE DONE ABOUT IT it must be a management thing to ignore phone calls and emails I am boycotting any and all McDonald's I would rather have BURGER KING for WENDYS they know how to get things done and done quickly......BYE BYE MCDONALD'S FOREVER
  • SS
    SurvivalModeON
    Nov 3, 2025
    1.0
    I had an awful experience at this McDonald’s. One of the employees, a Spanish-speaking woman, was incredibly rude and unprofessional. I ordered a latte, and what I got was absolutely terrible — it tasted nothing like a real latte. I politely came back twice to let her know something was clearly wrong with the drink. Instead of fixing the issue or even listening, she started arguing with me to my face, insisting it was a latte and acting like I was the one with the problem. This kind of disrespectful and lazy attitude is unacceptable. If someone can’t handle basic customer service or make a simple drink correctly, they shouldn’t be working behind the counter. I left frustrated and disrespected. Do better.
  • AR
    Alysse Riccio
    Oct 31, 2025
    1.0
    If you’re out of boo buckets, maybe post it on your site. They can do that with all the other toys. The ONLY reason we went is because they showed they had them and they were rude and dismissive when we picked up our food.
  • DG
    Dawn G
    Oct 28, 2025
    5.0
    This location was very clean from the dining area to the kitchen. You don't see that alot these days. The employees were dressed professionally and hair perfect, not a hair out of place (l'm jealous 😆). One could tell they take pride in their work.They were friendly and all smiles. The food was nice and fresh. This place is a 10/10. Thank you. Dawn

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 2401 S College Ave, Fort Collins?

McDonald's at 2401 S College Ave, Fort Collins is open 24 hours every day of the week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, this McDonald's offers delivery service 24/7, available every day of the week.