McDonald's

Reviews

• AP

  A Parsen

  Dec 31, 2025
  1.0
  I work in retail and live by “if you don’t have anything nice to say, don’t say anything “, mostly because we’re all doing the best we can. But this McDonald’s went from being the best in Fort Collins, to now, convincing me never to give another dollar to the corporation. When it’s obvious that the employees don’t care, that’s a reflection of the owner. So try eating your own food here Mr/ms owner. You won’t get what you ordered and the employees don’t care. And how many times will you ask for feedback, pretending to care and doing absolutely nothing about it.
• TT

  Tyler

  Dec 30, 2025
  5.0
  Always get my order right - quick - friendly staff
• ML

  Michelle Lebron

  Dec 28, 2025
  1.0
  Don't order and expect to receive food. Burger King is a short drive away. They especially love witholding their kids meals on delivery orders multiple times to the point that door dash make a comment to you on the phone that it happens often. They are literally devoid of customer traffic 99% of the time and yet can't make sure a kids meal makes it out a drive through window without asking.
• BH

  Brian Hutton

  Nov 29, 2025
  1.0
  McDonald's was once a place where road weary travelers could stop, use the rest room and get food that was fast and relatively inexpensive, those days are completely gone. The only way to order is through a digital touch kiosk now. Employees don't even acknowledge the guest. The bathrooms were locked at 2PM in the afternoon, so if you need to use one be prepared to track down an employee to let you in After playing the game and did finally get the manager to unlock the bathroom, by the time my wife got to the door it was relocked. Then to track down another employee to unlock the door, who then insulted my wife. This is not an overstatement, McDonald's only wants your money now and doesn't care about the guests anymore. The food quality is horrible, over priced, and not what McDonald's once was. Don't waste your time here.
• DS

  David Stevenson

  Nov 16, 2025
  1.0
  I ordered 2 chicken nuggets meals and the staff didn't give a damn and made the 2 cheese burger meals since it was easier for them and I'm not even sure if they understood the English language but I will not be coming back to this McDonald's at Drake and College Ave in Ft.Collins , Colorado ever again even tried calling the store to talk to the Manager and NOBODY IS ANSWERING THE PHONE fo figure i hope this crappy McDonald's is closed since they seem to care little about customer service or what it even is and I pray corporate will read the review and look hard into the management of this place and so a complete housekeeping and get rid of the bad apple's at this store and hopefully they will refund the money paid because it shouldn't have cost over 20 for 2 cheese burger meals that we didn't even order and it won't do any good to report it to McDonald's corporate because NOTHING IS GOING TO BE DONE ABOUT IT it must be a management thing to ignore phone calls and emails I am boycotting any and all McDonald's I would rather have BURGER KING for WENDYS they know how to get things done and done quickly......BYE BYE MCDONALD'S FOREVER

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