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Jimmy John's

4.0
(198 reviews)

Business Details

(970) 282-1600

About

Sandwich Restaurant

Location

Jimmy John's
4515 John F. Kennedy Pkwy, Fort Collins, CO
80525, United States

Hours

Reviews

4.0
198 reviews
5 stars
123
4 stars
22
3 stars
15
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Customers consistently praised the fast service, often highlighting the 'freaky fast' delivery and quick sandwich preparation.

Customer Service

Feedback indicated a mix of experiences with customer service; while many praised friendly and helpful staff, some reported rude behavior and poor service.

Food Quality

Overall, customers enjoyed the sandwiches, noting good taste and quality, although there were complaints about inconsistent ingredient portions and stale bread.

Cleanliness

Most reviews mentioned that the locations were clean, contributing positively to the dining experience.

Delivery Issues

Several customers expressed frustration with delivery problems, including incorrect orders and long wait times.
  • AB
    Ashlyn Bellefeuille
    Feb 23, 2026
    5.0
    I ordered for delivery on the mobile app and almost an hour later I didn’t see anything delivered and when I tracked the order it didn’t say delivered, so I called to check on the order. They were incredibly helpful and got a new order sent out to us. When the new delivery showed up it turned out the other sandwiches were out there already I just somehow completely missed them. Needless to say I was really embarrassed by my mistake, I still am haha. But they were kind and helpful and the sandwiches from here are always great!
  • SN
    Savannah Naffziger
    Sep 28, 2021
    3.0
    I really wish they were open longer than 6 hours a day. I know staffing is a problem, but 11AM-5PM doesn't seem like prime sandwich time and I think they'd be better off opening/closing a bit later.
  • TB
    Tiarra Barry
    Apr 1, 2021
    5.0
    Its delicious and freaky fast
  • MM
    Marissa
    Oct 15, 2016
    2.0
    We placed a delivery order for a couple #12's and a cookie. Our order arrived "freaky fast", with a couple issues. First, they forgot the cookie. I called and they sent it to us with the delivery driver who brought us our initial order. No big deal, things happen. But then, I open my sandwich to find a short, dark hair, and avocado spread on only 1/2 my sandwich. Disgusting and disappointing. My husband's sub was totally fine though if that's any consolation. Not impressed.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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