Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on staff friendliness; some praised individual employees while others reported rudeness and poor service.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others received cold or incorrect orders.
Wait Times
Long wait times reported frequently, especially in drive-thru, leading to customer frustration.
Cleanliness
Store cleanliness received positive remarks, but some customers noted unsanitary conditions and poor hygiene practices.
Operational Issues
Frequent complaints about incorrect orders, closed dining areas, and inconsistent hours of operation.
AP
Alanna Prater
Feb 12, 2026
2.0
Sadly, the kitchen staff were unable to stop the profanity and vulgar language long enough to complete a sentence. Don’t bother talking to the manager either, all we got was “fill out the survey, I don’t want to hear it.”
AM
Angela McGinnis
Feb 8, 2026
2.0
Just going more and more downhill which sucks because it used to be my favorite fast food.
NM
Never Monday
Jan 20, 2026
5.0
Haven’t been to an Arby’s in years but since this one is right by Trader Joe’s … hot food. Great staff. Clean.
SS
Stephen Simonds
Jan 7, 2026
5.0
Great food and staff!
SS
Stacey Sloane
Dec 30, 2025
1.0
Ordered a cordon bleu sandwich through door dash. Need mayo? So disgusting
I have tried to file a complaint on the Arby’s website several times. Conveniently my submission has been rejected every time.
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