Arby's

3.7
949 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3460 S College Ave, Fort Collins, CO
80525, United States

Hours

Reviews

3.7
949 reviews
5 stars
400
4 stars
219
3 stars
140
2 stars
58
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and inefficiency.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and tasty meals, while others complain about cold or old food.

Wait Times

Many customers express frustration with long wait times in both drive-thru and lobby, often leading to dissatisfaction.

Cleanliness

There are reports of cleanliness issues, particularly in the dining area and restrooms, affecting overall customer experience.

Management Issues

Several reviews indicate problems with management and employee training, leading to poor customer service and operational inefficiencies.
  • SS
    Stephen Simonds
    6 days ago
    5.0
    Great food and staff!
  • SS
    Stacey Sloane
    Dec 30, 2025
    1.0
    Ordered a cordon bleu sandwich through door dash. Need mayo? So disgusting I have tried to file a complaint on the Arby’s website several times. Conveniently my submission has been rejected every time.
  • JT
    John Theriot
    Dec 16, 2025
    5.0
    The food was great and the server ice was fast. Another amazing job by the Arby's team
  • RB
    Raymond Burke
    Dec 10, 2025
    5.0
    Great food, great staff.
  • RG
    Rusty Golden
    Nov 30, 2025
    2.0
    They kept my credit card and I had to sit there at 930pm honking my horn , they ignored that so I called them .. I know that trick , only you got caught . Had you not finally given it back 911 was next step . Management you had best be reviewing security cameras , I bet he's stolen several cards .