Dunkin'

2.8
393 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Carson, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5940 Ellis St, Fort Carson, CO
80913, United States

Hours

Reviews

2.8
393 reviews
5 stars
108
4 stars
45
3 stars
41
2 stars
40
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service quality.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including wrong items and missing components.

Wait Times

Customers consistently complained about excessively long wait times, both in-store and at the drive-thru, often exceeding 20 minutes.

Product Availability

Many reviews noted that the location frequently runs out of popular items, particularly donuts, leading to customer frustration.

Food Quality

Feedback indicated that food quality was inconsistent, with reports of stale donuts and poorly prepared items.
  • CG
    Carmela Quintero Gorda071999
    Nov 11, 2025
    1.0
    My husband went today for Veterans day for his free donut for serving the country and they decided to kick everyone out and shut down even though they specifically close at 2. Also the young lady working their said "you need to get out we are understaff" do better Fort Carson this is how you treat military families by hiring workers that do not wish to serve their families and get upset that they are their. Either get new employees or managers or shut this place down. Dont waste your time or money here since they dont care to serve military people on their Veterans day! 😒👎
  • JM
    Jessica Moran
    Oct 29, 2025
    1.0
    They are extremely rude after making you sit and wait for over 30 minutes when I had a mobil order put in 10 minutes before even being there. Maybe try going in but through the drive through they are awful
  • JM
    Jerrick Mahan
    Oct 23, 2025
    1.0
    been here 3 years, always out of product, drinks are always wrong and never taste the same. when employees asked to have sourdough instead of the croissant i ordered they proceeded to put half the amount of everything inside! its not my fault you were out of what i ordered, and gave me a 70 percent bread sandwich. please do better
  • SC
    S C
    Oct 16, 2025
    1.0
    I have seriously never seen such a miserable group of employees. The service is terrible they are rude and unprofessional they burn the food or give it uncooked and they sit around talking bad about each other and other customers in front of customers when they should be doing their job. Half of them are huddled in the back making the same one person do all of the work while they literally laugh at them. They’re working entry level fast food but act like they are out here saving lives and customers are just an inconvenience. they need a lesson in humility. This entire location needs a revamp. Fire them and start over these people should not be serving our armed forces and their families. They shouldn’t be serving anyone honestly and they obviously don’t like doing it.
  • JZ
    Joe Z
    Sep 11, 2025
    1.0
    Hours of operation 0600 to 1700. Arrived at 0815 and the doors are locked, 2 female employees laughing at customers who are trying to get in. This place is pathetic and should be shut down. 👎🏽

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5940 Ellis St, Fort Carson, CO?

Dunkin' is open Monday to Thursday from 6:00 AM to 5:00 PM, Friday from 8:00 AM to 5:00 PM, and weekends from 9:00 AM to 3:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.