Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with issues such as undercooked items, stale fries, and incorrect orders.
Service Experience
While some customers praised the friendly and fast service, others experienced rudeness and long wait times.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer dissatisfaction.
Cleanliness
Some customers noted cleanliness issues, particularly in the food handling process.
HR
Heather Ramsey
Sep 30, 2025
1.0
Food was not cooked. The potato cakes were too soft and the Arby's melts the beef was very weird.
WS
William Spurr
Sep 8, 2025
5.0
If you want Spicy Three Pepper Sauce, you have to go inside. They no longer have packets because they were discontinued, and they are not obligated to come out to the lobby to dispense the sauce into a container for drive-thru orders.
I recommend going inside.
SS
Shanda
Aug 27, 2025
5.0
My order was quick and fresh and they did ask me if I wanted a cookie or Mac and cheese and yes I had to say yes
RY
Rick Young
Aug 12, 2025
5.0
This Arby's is on base. Even though they had equipment troubles the employee handled it professionally. Good job.