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McDonald's

3.2
(2388 reviews)

Business Details

(303) 426-1535
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9190 North Federal Blvd, Federal Heights, CO
80221, United States

Hours

Reviews

3.2
2,388 reviews
5 stars
740
4 stars
411
3 stars
425
2 stars
188
1 star
624

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty tables and bathrooms.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Operational Hours

The location is frequently reported as not being open 24 hours as advertised, causing inconvenience to customers.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some items lacking flavor.
  • JC
    Joel C
    Feb 26, 2026
    1.0
    Came to get a shamrock shake. It wasn't mixed at all, the cup was sticky, and I didnt get a straw. When I mixed it myself, it was still way too bright green. When I tasted it, it was clearly way too much mint syrup, because it was a nauseating amount of mint, like chugging a tube of toothpaste
  • HF
    Henry Frank
    Feb 26, 2026
    1.0
    Says they’re open 24 hours I ordered a bunch of food got to the store at 12 on the dot and they don’t even have my food in. They’re closed.
  • IF
    Ike Francisco
    Feb 22, 2026
    1.0
    Ordered a big breakfast with hot cakes and was told to if I wanted to substitute sausage for bacon but was charged to substitute so I was charged full price for a meal that didn't have something but charged for it regardless.
  • JR
    Jose Rivas
    Feb 17, 2026
    5.0
    This location is not as bad as ppl say it is. Everyone complaining is over reacting. It’s mc Donald’s not a 5 star luxurious restaurant. Pretty sure only reason ppl are saying there rude is because there rude first. Like treat ppl the way you wanna be treated and stop making there job harder. Also half these ppl saying they get there orders wrong im sure they don’t know how to order. Iv worked at mc Donald’s and most of the time my location would get a wrong order it would be cause the customer didn’t know how to order what they wanted correctly then expected us to know what they meant. Like bro the workers can’t read minds. Ppl are so sensitive
  • KL
    Kira Lindsay
    Feb 8, 2026
    1.0
    I went through the drive thru because I'm driving. I can't mix my own drink while driving. I got a caramel coffee and they gave it to me unmixed. I tried to use the straw to mix it at a few stop lights, but I still ended up swallowing random chunks of caramel. So gross. Waste of money.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Federal Heights?

McDonald's in Federal Heights is open 24 hours daily for dine-in service.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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