McDonald's

3.2
2356 reviews
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Business Details

9190 North Federal Blvd, Federal Heights, CO
80221, United States
(303) 426-1535
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9190 North Federal Blvd, Federal Heights, CO
80221, United States

Hours

Reviews

3.2
2,356 reviews
5 stars
732
4 stars
409
3 stars
424
2 stars
186
1 star
605

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and order mistakes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with food preparation.

Operational Hours

Many customers expressed frustration over the inaccurate advertised hours, particularly regarding the claim of being open 24 hours.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, stale, or poorly prepared items.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms.
  • SV
    Stiven Vidal
    2 days ago
    1.0
    Vengo a recoger un pedido son muy lentos una paciencia no sirve
  • AC
    A. CM
    6 days ago
    2.0
    I didn't go to the counter but a elderly man was standing the counter to order and at least 3 different employees walked past the register and just totally ignored him till he actually started yelling for someone to take his order, then about 15 mins later a elderly woman came in and was standing there getting ignored till I walked up and said she needed some help! By this time my grandson was ready to leave so I didn't get a chance to see how many more elderly customers got ignored. Not cool at all!
  • DS
    Darion Sanchez
    Nov 9, 2025
    1.0
    If I could give negitive I would. Manager wouldn’t give name. I ordered food and got the incorrect order. Manager stated they do not issue refunds anymore. This was at 2:30 am. This is Unacceptable!!!!!! Your job is simple. Quit making it hard.
  • GG
    Gersa Gonzalez
    Oct 29, 2025
    1.0
    Waited 20 minutes for the food and instead of saying any form of apology they gave a dirty look
  • ZC
    Zariah Cameron
    Oct 11, 2025
    1.0
    Delivery driver stole our food we spent $50 he never delivered our food. My friends were chasing on a dangerous neighbor in the thornton for over 30 minutes never received our food, he stole our food and we never had anything delivered or accounted. They were in constant contact with him he was through Uber eats. We couldn't even even get our food or money literally stole and out my friends danger. Talking to him and he deliberately made them run across streets, never got our food, never got a refund. Literal theft. Don't order from them or Uber to eats.
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Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Federal Heights?

McDonald's in Federal Heights is open 24 hours daily for dine-in service.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24/7 every day of the week.