Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Several reviews mentioned cold or poorly prepared food, including undercooked items and unsatisfactory presentation.
Cleanliness
Some customers noted cleanliness issues, particularly in the play area and dining space.
Positive Experiences
Despite the negative feedback, there were a few positive mentions of friendly staff and good food.
MB
Mark Briggs
Dec 18, 2025
1.0
They say they open at 5am, I arrived a few minutes after 5 and the lights are all on. But I sat at the drive-thru and waited for more than a minute before leaving because there is not anyone taking your order. Happened multiple times, and just not worth the effort to go back. Pretty disappointing.
JN
Julio Noriega
Dec 2, 2025
1.0
The manager of this location (Evelia) Very rude person!!! I was standing in front of her and she not even acknowledge me. or said anything it took over 7 minutes for me to place my order she walked by me twice whit out saying a word.!! the worst customer service ever.and my food was Cold. Very disappointed.Evelia needs to go
JL
Joselyn Low
Nov 25, 2025
1.0
The food tastes good but when i opened the wrapper my food looked like this, very disappointed and wish I did not have to put my burger together before eating
DW
David Wilkinson
Nov 19, 2025
1.0
The people at this location are insanely disrespectful, it’s obvious with their attitudes this is the only job they could get, at least the food is okay sometimes. You’d think they’re just slammed and in a rush with everything but usually they’re almost empty, so it’s obvious it’s just their attitudes as people
SH
Solar Halora
Nov 13, 2025
1.0
Got a McDouble and the bun was coming apart from all the grease. The burger was not edible