Customers frequently reported poor service, including long wait times, unprofessional behavior from staff, and instances of being ignored.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including unpleasant odors and dirty environments, which negatively impacted customer experiences.
Staff Friendliness
While some customers praised the friendliness of certain employees, others noted a lack of engagement and rudeness from staff.
Operational Hours
There were numerous complaints about the business closing earlier than advertised, leading to customer frustration.
Product Quality
Feedback on ice cream quality was mixed, with some customers enjoying their treats while others reported issues with order accuracy and product preparation.
MC
Michael Charbonneau
Oct 6, 2025
1.0
Just drove all the way up here believing it would be open until nine and they are closed at 8:15 PM with the workers inside
AG
Alixandria N. Granados
Sep 11, 2025
1.0
Disgusting restaurant, it’s dirty and stinks inside the building like sewers.
The manager is nice but he has no employees that help him.
SF
Stephanie F
Aug 29, 2025
5.0
I am not sure why the negative reviews. I Always get great customer service. They are always friendly and fast. Employees seem to know how to make everything on the menu and can give good suggestions.
This is my favorite Dairy Queen
EE
Erin
Aug 27, 2025
1.0
My friend and I were going to go to Dairy Queen on 104th and federal. We got some dinner and was eating it in the car and we parked in front of the of the Dairy Queen. And we witnessed something I’ve never seen before. The employees were throwing dirty water at each other like a water fight and it was getting all over the register,behind the register, the counters, and the entire lobby. The 2 girls were I believe flirting with the male employee. We witnessed the girls leaving and filling up a clear blender with dirty water from somewhere outside, not sure where they were getting it from. This was going on for 45 minutes. Customers were still coming in and ordering. And we’re stepping around the huge puddles of water. Honestly it was embarrassing to see such a behavior and the lack of common decency. Someone could have slipped and fell for sure. And who knows where that dirty black water landed. Be aware. I would go elsewhere. Dairy Queen (Treat)
MT
Misty Thomas
Aug 9, 2025
1.0
Horrible service was counting tips while still on clock and line getting longer. Messed up multiple orders. Very unprofessional. Everyone just standing around watching the one guy counting tips.
What are the operating hours for Dairy Queen (Treat) on weekdays?
From Monday to Thursday, Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM, and on Friday from 11:00 AM to 10:00 PM.
Is Dairy Queen (Treat) open on weekends?
Yes, it is open on Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen (Treat) closed on any public holidays?
Dairy Queen (Treat) is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025), but it is open on New Year's Day (January 1, 2026) from 11:00 AM to 9:00 PM.
Does the Dairy Queen (Treat) location provide facilities for families and children?
Yes, the location is family-friendly with services such as high chairs, restrooms, outdoor seating, and it is wheelchair accessible.
How can I place an order for pickup at Dairy Queen (Treat)?
You can order pickup online through their official website's ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/40948/.
Are there any exclusive deals available for Dairy Queen (Treat) customers?
Yes, customers can download the Dairy Queen app to access exclusive deals and rewards.
What nearby restaurants can I visit before or after enjoying treats at Dairy Queen (Treat)?
Nearby restaurants include Pho 88 Restaurant (Vietnamese cuisine), Cleopatra Grill and Hummus (Mediterranean), Chick-fil-A (fast food chicken), Papa John's Pizza, Domino's Pizza, Wendys, and Lucero's Tavern (Mexican cuisine).
Where can I find convenient banking or ATM services near Dairy Queen (Treat)?
There are several options nearby including Wells Fargo ATM and Bank, KeyBank ATM, and The Exchange Network ATM.
Are there other useful services and shops near Dairy Queen (Treat) for a complete visit?
Yes, nearby you can find an AT&T Store for mobile needs, Elite Brand Nails for beauty services, Safeway grocery store and fuel station, CoinFlip Bitcoin ATM, and Camelot Cleaners for dry cleaning.