Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Multiple complaints about unsanitary conditions and unpleasant odors in the restaurant.
Operational Issues
Frequent reports of early closures and unavailability of menu items, leading to customer frustration.
Product Quality
While many enjoyed the ice cream, there were complaints about incorrect orders and inconsistent quality.
CS
Chiefer Sutherland
1 day ago
1.0
Just walked in to pickup some blizzards for my wife and daughter and wasn't greeted by anyone. There were 3 people working, and not one acknowledged me. I waited and someone finally came up but just stood at the register staring at me. I placed my order and the employee looked irritated I was even there and didn't respond in any way, other than to give me my total. I guess the "would you like a cup holder or lids" when I was leaving was enough.
JT
john tye
Feb 26, 2026
1.0
Horrible experience. When I came in on monday morning, I wanted to get me and my wife two sundaes. The cashier was really rude and gave me attitude the whole time whilst I was trying to order (The cashier name was Sum on the receipt). She made my order wrong twice. Terrible experience and I won’t be coming back here. Take my advice and drive the extra 8 minutes to the Dairy Queen Grill & Chill on Grant St.
MK
Misty Klein
Feb 16, 2026
1.0
We always go to this DQ and never had a problem until today. Your employee, maybe a manager. Receipt Said Cashier was Sum was extremely rude and had horrible customer service. This person rang our order wrong, we asked for a small cone, large cone, blizzard and a Misty Float. This employee forgot our small cone and I said this and they got mad and threw money at me and I explained that they just forgot an item. It was a very weird experience. This person didn’t apologize or spoke many words. I was very disappointed with my visit. Teach your employees better costumer service.
DC
Daniel Cervantes
Jan 19, 2026
5.0
Everything was good.
MS
Makayla Stephenson
Jan 13, 2026
1.0
If I could give zero starts I would. Terrible experience. Whoever rang me up a female with glasses. was extremely rude. I tried to be polite and talk and got ignored. Nothing but attitude. Terrible customer service. Which is sad this is my favorite place to get a drink me and my family. But I guarantee I will never come here again.
What are the operating hours for Dairy Queen (Treat) on weekdays?
From Monday to Thursday, Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM, and on Friday from 11:00 AM to 10:00 PM.
Is Dairy Queen (Treat) open on weekends?
Yes, it is open on Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen (Treat) closed on any public holidays?
Dairy Queen (Treat) is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025), but it is open on New Year's Day (January 1, 2026) from 11:00 AM to 9:00 PM.
Does the Dairy Queen (Treat) location provide facilities for families and children?
Yes, the location is family-friendly with services such as high chairs, restrooms, outdoor seating, and it is wheelchair accessible.
How can I place an order for pickup at Dairy Queen (Treat)?
You can order pickup online through their official website's ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/40948/.
Are there any exclusive deals available for Dairy Queen (Treat) customers?
Yes, customers can download the Dairy Queen app to access exclusive deals and rewards.
What nearby restaurants can I visit before or after enjoying treats at Dairy Queen (Treat)?
Nearby restaurants include Pho 88 Restaurant (Vietnamese cuisine), Cleopatra Grill and Hummus (Mediterranean), Chick-fil-A (fast food chicken), Papa John's Pizza, Domino's Pizza, Wendys, and Lucero's Tavern (Mexican cuisine).
Where can I find convenient banking or ATM services near Dairy Queen (Treat)?
There are several options nearby including Wells Fargo ATM and Bank, KeyBank ATM, and The Exchange Network ATM.
Are there other useful services and shops near Dairy Queen (Treat) for a complete visit?
Yes, nearby you can find an AT&T Store for mobile needs, Elite Brand Nails for beauty services, Safeway grocery store and fuel station, CoinFlip Bitcoin ATM, and Camelot Cleaners for dry cleaning.
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