Dairy Queen (Treat)

3.5
181 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
10250 Federal Blvd Unit 200, Federal Heights, CO
80260-8619, United States

Hours

Reviews

3.5
181 reviews
5 stars
80
4 stars
30
3 stars
18
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unprofessional behavior from staff, and instances of being ignored.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including unpleasant odors and dirty environments, which negatively impacted customer experiences.

Staff Friendliness

While some customers praised the friendliness of certain employees, others noted a lack of engagement and rudeness from staff.

Operational Hours

There were numerous complaints about the business closing earlier than advertised, leading to customer frustration.

Product Quality

Feedback on ice cream quality was mixed, with some customers enjoying their treats while others reported issues with order accuracy and product preparation.
  • MC
    Michael Charbonneau
    Oct 6, 2025
    1.0
    Just drove all the way up here believing it would be open until nine and they are closed at 8:15 PM with the workers inside
  • AG
    Alixandria N. Granados
    Sep 11, 2025
    1.0
    Disgusting restaurant, it’s dirty and stinks inside the building like sewers. The manager is nice but he has no employees that help him.
  • SF
    Stephanie F
    Aug 29, 2025
    5.0
    I am not sure why the negative reviews. I Always get great customer service. They are always friendly and fast. Employees seem to know how to make everything on the menu and can give good suggestions. This is my favorite Dairy Queen
  • EE
    Erin
    Aug 27, 2025
    1.0
    My friend and I were going to go to Dairy Queen on 104th and federal. We got some dinner and was eating it in the car and we parked in front of the of the Dairy Queen. And we witnessed something I’ve never seen before. The employees were throwing dirty water at each other like a water fight and it was getting all over the register,behind the register, the counters, and the entire lobby. The 2 girls were I believe flirting with the male employee. We witnessed the girls leaving and filling up a clear blender with dirty water from somewhere outside, not sure where they were getting it from. This was going on for 45 minutes. Customers were still coming in and ordering. And we’re stepping around the huge puddles of water. Honestly it was embarrassing to see such a behavior and the lack of common decency. Someone could have slipped and fell for sure. And who knows where that dirty black water landed. Be aware. I would go elsewhere. Dairy Queen (Treat)
  • MT
    Misty Thomas
    Aug 9, 2025
    1.0
    Horrible service was counting tips while still on clock and line getting longer. Messed up multiple orders. Very unprofessional. Everyone just standing around watching the one guy counting tips.

Frequently Asked Questions About Dairy Queen (Treat)

What types of treats can I find at Dairy Queen (Treat) in Federal Heights?

Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.

What are the operating hours for Dairy Queen (Treat) on weekdays?

From Monday to Thursday, Dairy Queen (Treat) is open from 11:00 AM to 9:00 PM, and on Friday from 11:00 AM to 10:00 PM.