Chipotle Mexican Grill

Reviews

• RH

  rachelle hallums

  Dec 12, 2025
  2.0
  Im a d re livery person who does deliveries fir doordash, uber, grubhub 90% of the time I go in and i get told that the order isnt foing to be started at least 30 minutes from the time I step in. You arw the only restuarant that does this. You cannot expect a driver delivering for a customer to wait 30 minutes for thier order and then deliver it. Time is miney for us. I took one yesterday for $9 i accepted the actual delivery up on rex and drove down to be told It wont be started for another 20 minutes. Just make it!!! We haven't got time to stand around. Time is money for us. I for one will be rejecting any Chipotle deliveries in the future
• AH

  Amy Hoch

  Dec 6, 2025
  4.0
  Excellent food and service, I had a very polite and helpful employee helping me. I took a star off because of the app (which is why I needed extra help.) Long story short, the app needs some work. It was giving me the run around, not saving my order, then not accepting any of my forms of payment. I tried 2 debit cards, from two different banks, and a credit card. There was nothing wrong with the availability of funds (or lack of them), the app just wouldn't accept any of my card numbers. It kept giving me an "Error. Try again later." warning. I finally (in a great deal of frustration - it was getting late, I was tired, had been out all day, and I still had a 30-40 minute drive ahead of me to get back home) had to get an employee to take my order and fix the problem. It would've been a lot easier for everyone if the app had worked as it should though.
• TB

  Troy Bogle

  Dec 5, 2025
  1.0
  Not a well run restaurant. The kitchen is a messy, disorganized disaster. They apparently don't cook enough to keep up with the customer demand, either. They are always out of multiple items.
• CB

  Careena Barry

  Dec 4, 2025
  1.0
  Absolutely awful. First sight when approaching the counter to order, was rice thrown literally all over the prep tables in the kitchen while staff continue to stack dishes on the rice mess. Second, the woman preparing my bowl had gloves on, but used the same pair for everything she touched, and they were soiled and gross before she started. Highly unhygienic. The line itself was so messy that the bottom of my bowl was caked with food and disgusting. And to top it off, the top of my bowl was smeared with sour cream from her nasty gloves!!!! The fajita vegetables were pretty much entirely raw, and I ended up with was a literal half of a bell pepper because the prep was so sloppy. Will never go back. There seriously needs to be an adult somewhere on shift.
• RC

  Rodney Carmona

  Dec 2, 2025
  1.0
  Normally visit this location due to proximity. 02 dec 2025 at around 645 standing in line for about a half hour only to find nothing ready. There was no steak no carne asada no guacamole. And nothing on the way. Wasted my half hour. There was chicken and more chicken on grill but no steak. Seems that with 8 workers and only to people preparing they couldnt get the chance to figure out there were out of meat. Someone need to step up in charge at this place and get it together. Very disappointing.

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