Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality compared to previous visits.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted instances of friendly and helpful staff, indicating that service quality can vary.
Operational Problems
Customers noted issues with broken drive-thru equipment and inconsistent service hours, contributing to a frustrating experience.
Pricing Concerns
Feedback included comments on overpriced items and dissatisfaction with portion sizes, suggesting a perception of declining value.