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McDonald's

2.9
(2334 reviews)

Business Details

3201 23rd Ave, Evans, CO
80620, United States
(970) 506-0683
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3201 23rd Ave, Evans, CO
80620, United States

Hours

Reviews

2.9
2,334 reviews
5 stars
582
4 stars
339
3 stars
378
2 stars
234
1 star
801

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times, particularly during late hours.

Food Quality

Several customers complained about the quality of food, mentioning cold or stale items and unsatisfactory preparation.

Management Issues

There were consistent mentions of poor management and lack of training for staff, leading to operational inefficiencies.

Cleanliness

While some noted clean bathrooms, others reported dirty dining areas and overall unsanitary conditions.
  • CC
    Casey
    Feb 10, 2026
    1.0
    I've tried twice at this drive-thru. They take about 10 plus minutes to serve you the most disgusting mix of mocha I've had it in a McDonald's. Undrinkable both times.
  • LA
    Lil Azazel
    Jan 31, 2026
    5.0
    I love they food 😋
  • OA
    Oscar Avila
    Jan 26, 2026
    2.0
    I visit this location occasionally out of convenience, and unfortunately the experience is consistently poor. Orders are frequently incorrect—even when repeated and clarified—which points to gaps in training and communication rather than individual effort. The staff appear to be trying, but there’s a visible lack of coordination and confidence. On multiple visits, food handling has felt rushed or careless, with trays nearly dropped or employees bumping into tables while serving. This creates an uncomfortable experience for customers and can’t be easy on the workers either. What stands out most is not employee attitude, but the absence of strong guidance. Many of the staff seem young and anxious, and they deserve clearer systems, better training, and more active management support. This location could do much better—for its workers and for the community—if management invested more seriously in training, supervision, and operational standards.
  • MJ
    Mr. James
    Jan 9, 2026
    1.0
    Nasty place
  • DO
    Danny O'Shea
    Dec 27, 2025
    1.0
    Every time I go here they get the Oder wrong. Order a triple cheeseburger and instead of getting triple meat I get no meat and 3 slices of cheese. Also completely miss a happy meal

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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