McDonald's

2.9
2317 reviews
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Business Details

3201 23rd Ave, Evans, CO
80620, United States
(970) 506-0683
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3201 23rd Ave, Evans, CO
80620, United States

Hours

Reviews

2.9
2,317 reviews
5 stars
575
4 stars
338
3 stars
376
2 stars
234
1 star
794

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Many reviews highlighted long wait times for orders, both in the drive-thru and inside the restaurant.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Food Quality

Several customers complained about cold, stale, or poorly prepared food, impacting their overall satisfaction.

Management Issues

Reviews pointed to poor management practices, including inadequate training and lack of accountability among staff.
  • MR
    Ms. Ramsey
    Nov 16, 2025
    1.0
    Late night service is horrible! It’s a guy with dark hair and glasses who doesn’t want to make and drinks he deems difficult so he just says they fazed that drink out, but every other McDonald’s is still making them 🙄
  • B_
    B _
    Oct 28, 2025
    5.0
    While making my way through the drive-thru one time, I watched a bird fly into one of the PlayPlace windows and fall to the ground twitching, dying. I drove past it with my Big Mac meal with extra pickles and a diet Dr. Pepper, and wept. It died on the concrete wheelchair ramp. Good McDonald's though, they always get my order right. 👍
  • JJ
    j j
    Oct 28, 2025
    1.0
    Zero stars for food as chicken strips terrible and very low quality. Zero stars for service as we ordered and paid for four strips but received only three. Tried to call but no one answered the phone so zero stars there too.
  • MH
    Matt Huber
    Oct 24, 2025
    2.0
    This is probably so little to complain about but I have been going to McDonald’s solely for the monopoly game. I usually don’t eat it but this game was a childhood memory. I can’t even get the correct amount of tabs from what I ordered. The first time I was just not gonna do anything there stickers who cares but this time I’m missing 3 of the tabs. It’s really disappointing to see that I can’t even get them for my large drinks and the food that the app SAYS it comes with like the McGriddle this morning.
  • LC
    Lacee Cotton
    Oct 17, 2025
    5.0
    Has nothing to do with the actual place but I needed to take a moment and appreciate the gentleman how helped me get rid of a spider on my car while going through the driver Thru. 🤣 He was really nice to start with and for him to be willing to help with that as I am absolutely TERRIFIED of spiders. He needs a raise considering he definitely goes above and beyond 😂🤌🏼 didn't catch his name but I was there 1:44 am on Friday morning if that helps any. Thank you to that man!
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

Yes, the McDonald's at 3201 23rd Ave offers a 24/7 drive-through service.