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McDonald's

3.6
(2032 reviews)

Business Details

501 Big Thompson Ave, Estes Park, CO
80517, United States
(970) 586-3434
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 Big Thompson Ave, Estes Park, CO
80517, United States

Hours

Reviews

3.6
2,032 reviews
5 stars
752
4 stars
452
3 stars
369
2 stars
150
1 star
309

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Customer Service

Many reviews highlighted rude and unhelpful staff, contributing to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Service Speed

Customers frequently mentioned long wait times for food, especially during busy periods.
  • LS
    Larry Spelts
    6 days ago
    5.0
    In and out with mountain views...
  • JM
    John Meixel
    Feb 22, 2026
    1.0
    Music is too loud!!!
  • RD
    Robin Demall
    Jan 25, 2026
    1.0
    Everything was incorrect. I think im probably shrieking into the void here, because there's a deep language barrier with the staff, even the manager won't have the reading comprehension to understand this. I ordered breakfast for multiple people, it was all incorrect, this is not an isolated incident with this location. Honestly the inability for the staff to communicate wouldn't matter to me if they could like, i dunno, get ANYTHING right, but they're all to often incapable of the most basic task, so the cause of that lack of comprehension feels worth calling out.
  • EH
    Evasive HD
    Jan 20, 2026
    1.0
    We stopped here after a big event to feed myself about about 9 others on our party. The first thing they did was ignore us when we walked in and didn't acknowledge us after we made several attempts to let them know we had a big party. They tried making us order on the kiosk even after we told them we had a large party. Then they wouldn't allow us to use the bathroom and we're very rude about it. Even after we just spent Bunch of money. We had children that had to go to the bathroom and the lady was still so rude. Do not eat here. They'll treat you very badly and take forever making your food on purpose.
  • JE
    Jade Red Elk
    Jan 18, 2026
    1.0
    We came in late from an event. Tried to order food, and it was a big order. Then FOUR individuals came after us and we're given their food first and we STILL had to wait longer to get it food! Then once we were finishing up, we were told we couldn't use the bathroom anymore because they were shutting down the lobby. Even though there were 12 people in it! I've never seen such disrespect from a chain restaurant!!! You should at least allow the people that paid money for food to use the facilities instead trying to close down the lobby first!!! It was 9:39pm!!! They were such rude and impolite staff I've seen in a long time! And your think they'd have better customer service skills then that since they work in Estes Park! I'll be going to ANY OTHER restaurant then this McDonald's when I visit AND I'll be telling everyone I know about this experience, since I'm a Colorado Native of over 30 years! If people need some McDonald's, and are heading up to Estes Park, I'll make sure to have them go in Boulder before they ever go to the location in town! Awful!

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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