McDonald's

3.6
2008 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 Big Thompson Ave, Estes Park, CO
80517, United States

Hours

Reviews

3.6
2,008 reviews
5 stars
747
4 stars
445
3 stars
366
2 stars
149
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported problems with order accuracy and slow service, with multiple instances of missing items and incorrect orders.

Cleanliness

The restaurant received negative feedback regarding cleanliness, with reports of dirty tables, bathrooms, and overall unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food quality, including cold items and poorly prepared meals.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising the service while others reported rudeness and lack of attention.

Pricing Concerns

Several reviews mentioned that the prices were considered high for the quality and service received.
  • TM
    Tadeo Martinez
    Nov 16, 2025
    1.0
    Says it’s opened when it’s closed. Closes two hours early on a Saturday. Went there at 11pm and it was closed already.
  • EY
    Ebonie Yowell
    Nov 13, 2025
    1.0
    I've been living here for 6 years, and this is by far the worst experience I've had! we did a Curbside Pickup, we waited 25 minutes! and one of the ladies finally came out she didn't tell us nothing she just handed us our food and had an annoyed look on her face like it was our fault that they took so long to bring us our food. Then when we got home we noticed that they didn't give us our daughters chicken nuggets we had to go all the way back! which that even took awhile and no apology by that same woman. Also all the ladies that work there are so snobby and rude! I told one of the other ladies at the drive through "I'm sorry, I forgot to order a drink for my daughter she then Rolled Her Eyes at me and she was obviously mad and she's literally right by the soda machine. (keep in mind it was slow that day) And I've done that at other fast food places before and it was no problem. Those women that work there seem like they hate their job. If you're visiting I recommend going some place else and I see a lot of reviews that are similar to ours about those ladies they obviously don't care about customer service.
  • SP
    Simon Prine
    Nov 12, 2025
    1.0
    You take a table number yet they don't serve it to the table, it sits at the front with the takeouts. Cold food guaranteed
  • LH
    Link Hero
    Nov 10, 2025
    3.0
    Prices are expensive just because this area is a tourist attraction which is the excuse I hear constantly. Almost 10 bucks for a meal or just the sandwich. I live in Greeley and the prices down there are cheaper than this. It's sucks honestly. Glad I don't live up here because I'd really never come here. My expectation was that they'd be cheaper than others but definitely not. Estse sucks.
  • CI
    Carina Izquierdo
    Nov 3, 2025
    1.0
    Don’t get me wrong I’ve been to quite a few crappy McDonald locations but this one by far is one of the worst. I know that they’ve had some turnover in the last couple of months but it’s just not worth visiting this location. And it sucks because I live in town and there’s not a lot of affordable fast food places in town. Everyone knows that McDonald’s is known for their French fries…it’s usually the only reason I choose to eat the rest of their subpar food. But today I got a large fry with fresh fries on top and stale ones on the bottom of the container. On other occasions (usually at night) they won’t bother to give decent fries, they’re nasty and soggy. To be honest, I think everyone in town would agree that this particular McDonald’s should be torn down and replaced by a chik fil a…and a completely different crew that goes without saying.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Estes Park, CO?

McDonald's Estes Park operates daily from 5:00 AM to 11:00 PM.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery services daily from 5:00 AM to 10:30 PM.