Service Speed
Many customers reported extremely slow service, with long wait times for both in-store and drive-thru orders.
Staff Performance
Feedback highlighted issues with staff training and attitude, with several reviews mentioning rudeness and lack of knowledge about menu items.
Order Accuracy
Numerous reviews indicated problems with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers praised the taste and freshness of the sandwiches, others noted inconsistencies in portion sizes and quality.
Cleanliness
Several reviews pointed out cleanliness issues in the restaurant, including dirty floors and unsanitary conditions.