Food Quality
Many customers reported issues with the quality of the pizza, including cold, burnt, or poorly made items, with some describing the crust as bland or cardboard-like.
Customer Service
While some reviews praised individual staff members for their friendliness and professionalism, many others highlighted poor customer service experiences, including long wait times, incorrect orders, and unhelpful management.
Delivery Issues
Numerous customers expressed frustration with delivery problems, including late arrivals, wrong orders, and difficulty reaching the store by phone.
Health Concerns
Several reviews raised serious health concerns, including reports of hair in food and food poisoning, leading to a loss of trust in the establishment.
Mixed Experiences
Some customers had positive experiences with timely service and good food, indicating that the quality may vary significantly by order or time.