Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2934 Arapahoe Rd. in Erie is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Several customers reported problems with order accuracy and communication, including long wait times and incorrect orders.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, contributing positively to the dining experience.
Food Quality
The burgers received consistent praise for their taste and quality, although some customers noted inconsistency in the fries.
Pricing Concerns
Multiple customers expressed that the prices are high for the portion sizes and overall experience.
Cleanliness
The dining area and bathrooms were generally reported as clean, although there were some concerns about food handling practices.
TD
Tokyo Douglass
Feb 25, 2026
1.0
I visited this location today and had an issue with my order. I waited about 15 minutes near the pickup area and never heard my number called. When I asked about it, I was told another customer had taken my order. However, I was standing next to the pickup station the entire time and never heard my number called.
I only realized something was wrong when I noticed there were no burgers cooking and a customer who ordered after me received their food. It was frustrating, especially since I was just trying to grab a quick lunch.
I understand mistakes happen, but better communication and order verification would prevent this from happening to other customers.
AH
Allison Hunton
Jan 26, 2026
1.0
If you are closed because your water heater broke. ..you should probably update that on the website. I ordered and went to pick it up only to find a note on the door. Now I have to call for a refund. Awesome.
ZC
Zoe Cech
Jan 20, 2026
5.0
The staff is so friendly and they make it fun to eat in here! Bathrooms are clean and the food is good.
SG
Simon Glass
Dec 20, 2025
5.0
Great burger with plenty of toppings. Very filling! Very helpful staff
BW
Benjamin Wilkinson
Dec 15, 2025
5.0
The staff there were awesome today — they made my day!! I am saying that because after telling them I want fries and noticing how pricey the cost is, I decided to take the fries off, but eventually they gave me free fries! They deserve a tip for how amazing and generous they were at Five Guys! Of course, don’t think that they will always be doing this, but I guess today was just a special treat.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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