Wendy's

3.7
1733 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5155 S. Broadway, Englewood, CO
80113, United States

Hours

Reviews

3.7
1,733 reviews
5 stars
709
4 stars
420
3 stars
264
2 stars
105
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Heather and Diana for their exceptional service.

Food Quality

There were numerous complaints about food quality, including issues with undercooked items, stale fries, and incorrect orders.

AI Ordering Issues

Customers expressed frustration with the AI ordering system at the drive-thru, citing it as ineffective and causing order errors.

Cleanliness

Several reviews highlighted unsanitary conditions, including hair in food and unclean dining areas, leading to negative impressions.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, indicating a significant issue with order accuracy.
  • DE
    Dyami Ellery
    Nov 14, 2025
    1.0
    There is no service. They took someone's job and replaced them with an answering machine thats about as responsive as the automated phone systems at Comcast. Disgusting.
  • DD
    Dyna
    Nov 10, 2025
    1.0
    They won't wait on you unless you're of a different color they don't wait on customers don't go there they're the worst place on Earth.
  • EM
    elvis montenegro
    Nov 10, 2025
    4.0
    I stop there on My way Home from work today. Heather gave me an amazing service as allways when she work. She is the most sweeter person in this restaurant. Hope they never move her to any other Wendy's around. She is the Best manager. She really know how to treat costumer's. The rest are just a bunch of rude peoples, they should learn from Heather. Thanks Heather.
  • G9
    Glokoma 9
    Nov 9, 2025
    5.0
    Heather was so great kind, and respectful. I went in there the other day and Selena the other night manager was so rude. Would never go again when she’s working there.
  • SM
    Shay Muniz
    Nov 3, 2025
    1.0
    Older lady at the window with glasses was rude and immediately thought I didn’t speak English at all saying I should go to the little speaker to order- I had already placed the order so I was just picking up and I know it was ready because I had the notification that it was ready .

Frequently Asked Questions About Wendy's

Is 5155 S. Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.