Wendy's

3.7
1742 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5155 S. Broadway, Englewood, CO
80113, United States

Hours

Reviews

3.7
1,742 reviews
5 stars
713
4 stars
419
3 stars
265
2 stars
105
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being friendly and helpful, while others were reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh meals while others received stale or poorly prepared items.

AI Ordering Issues

Significant dissatisfaction with the AI ordering system at the drive-thru, causing delays and incorrect orders.

Cleanliness

Concerns raised about cleanliness and hygiene practices among staff, with reports of unsanitary conditions.
  • CM
    Catherine McKinnies
    2 days ago
    1.0
    I don’t understand spending $10 on a combo meal and not being allowed even one sauce with the meal. If the meal is that much at least one sauce should be free. Instead they wait until you get to the window to tell you there is an additional fee of fifty cents to have one sauce with your meal. I won’t be back to this location. I’ve never had that happen at any other Wendy’s. I understand if I was not buying food but a regular, not value menu, combo meal should come with one free sauce.
  • AP
    Alex Prawdzik
    Dec 21, 2025
    1.0
    If I ever want to get screamed at by an AI to take my time because I stopped ordering for 3 seconds I might go back. If you are skeptical about an AI dystopian future, the drive thru will convince you. Didn't even finish ordering and went to McDonalds it was so off-putting.
  • SL
    Savannah Luna
    Dec 13, 2025
    1.0
    This place lacks customer service and basic understanding badly . It’s only a fast food restaurant full Judgmental, Rude, mentally unstable managers. They judge, talk and compare normal people to homeless people, AS IF they themselves are SOMEWHAT privileged, ”important”or “better” than a normal human being. This isn’t the first time i’ve been here btw. Today I went in for a cup of water so i can take my medicine before arriving to my destination , Veronica, the night manager told me, I couldn’t get a “FREE cup of water” so i went through the drive-thru instead because i NEEDED IT for my medicine, i’m ordering on the menu board and even there it didn’t say any type of price for WATER. I finish up there and go up to the window and it’s her again she gives me a horrible nasty face and attitude then gives me the water? I DONT see the difference between getting a water inside or out of the store. This small situation isn’t the only thing. I can talk and speak on many other occasions with different types of managers. But it came to the point where im done being treated like a dog and want simple respect and understanding!! It’s really sad the people nowadays.
  • JH
    jim h
    Dec 9, 2025
    1.0
    They started charging .50 cents for sauce, and got rid of the ghost pepper ranch.... What the heck Wendys..? I'm not paying for sauce when my burger is 15 freaking dollars.
  • EP
    Evelin Prado Palacios
    Dec 6, 2025
    5.0
    Doesn't matter when I go, whether it is at 12pm for a big back snack, at 8 am for breakfast, or lunch time, the food is always fresh, and the people working are always nice. This is the only Wendy's I go to.

Frequently Asked Questions About Wendy's

Is 5155 S. Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 5155 S. Broadway, Englewood, CO?

The drive-through is open Monday to Thursday and Sunday from 6:00 AM to 1:30 AM, and Friday to Saturday from 6:00 AM to 2:00 AM.