McDonald's

3.4
1439 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3601 S Federal, Englewood, CO
80110, United States

Hours

Reviews

3.4
1,439 reviews
5 stars
471
4 stars
268
3 stars
285
2 stars
126
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported unprofessional behavior from management and staff, including rudeness and failure to address complaints.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold or spoiled items and poor preparation.

Customer Experience

While some praised the friendly staff and clean environment, many others reported negative experiences, particularly with service speed and management behavior.
  • JJ
    John
    Jan 3, 2026
    1.0
    Worst McDonald’s
  • LS
    Lou Sullivan
    Dec 30, 2025
    3.0
    Your average McDonald's but you do need to check your order because they frequently get it wrong like they did today. The receipt says two double hamburgers, no salt no pickles. I got two double cheeseburgers. Had to throw one in my way because it's over my sodium in it now
  • EB
    Ernest Brown
    Dec 24, 2025
    5.0
    Closed for two days straight when Walmart next door managed to be open
  • RR
    Rose
    Dec 8, 2025
    1.0
    I go to this McDonald’s once a week because that’s one of my kids favorite food but when I went today through drive-through, I tried to use a 20% off discount which usually takes around $10 off my average meal around $70 because I have a family of five so I’m used to knowing what kind of discounts we get. I asked the person at the window if she applied the discount she said yes when I got the receipt, the receipt was promo zeroed out everything and my total savings was $67 in cash. How could that be ? The only way something like this can happen if you down ring, taking customers cash and giving away food for free. I went inside to talk to the manager on duty which she gave me a fake apology like oh my God, but she knew what her employee was doing because at the window the employee walked away from the register. I’m assuming to tell her manager, she got a cash order. The manager did not have no apology. Just looked as if she was called out on what they have been doing ….imagine five cars go through within 10 minutes each pays $20 a ticket they down ring that’s $100 in 10 minutes that they just took from paying customers and giving away McDonald’s food for free every single time. Probably splitting the cash they took from paying customers. This is crazy and absurd . I tried to speak to the so called manager which he has failed to contact me back after I explained to him of what his employees are doing and he he simply said “oh no” and I’m 10 minutes away from the store . Doubt they are going to do anything to the manager or the girl working the window . They will probably continue taking cash and giving out McDonalds food for free. So this is why I’m here making sure that everyone who frequents this McDonald’s knows to pay with credit not cash or they will take it and pocket your money.
  • TS
    T. Stan
    Nov 23, 2025
    1.0
    Horrible experience, my daughter’s birthday party was ruined by their manager , Francesco. Very rude, unfriendly, unprofessional. Just because a few kids wanted no ice for their lemonades. He refused to give them large lemonades, stating that the company is losing money because of customers like us asking for no ice , so we paid for large lemonades and received medium cups. McDonalds should not hire these people, reputation is at risk. Francesco , shame on you!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3601 S Federal, Englewood, CO?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 4:59 AM to 10:59 PM, with later delivery times until midnight on Fridays and Saturdays.