Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Eaton Subway® Restaurant at 201 S Elm St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported poor service, including long wait times, rude staff, and unacknowledged orders.
Food Quality
Many reviews highlighted unsatisfactory food quality, including stale bread, incorrect orders, and concerns about cleanliness.
Staffing Problems
The location appears to be consistently understaffed, leading to delays and inadequate customer service.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and unsanitary food preparation areas.
Management Concerns
Frequent complaints about management's lack of oversight and failure to maintain stock levels or address staff behavior.
KE
Kitsey Erickson
6 days ago
5.0
Great customer service!! The new sandwiches with dressing are amazing!
KK
Kelly Kealy
Oct 3, 2025
1.0
I ordered a sandwich from the online app here last Saturday, as I have done many times before. I walked into the store 10 minutes after the app said my sandwich would be ready. I walked directly to the vertical tray they have for pickup orders. There were no orders on the tray as it was empty. This was not the first time this had happened to me at this location. Often, the order would be ready but still on the counter behind the glass. I did not notice any order back there either. There were 5 customers in front of me at that point. I only noticed 1 female employee behind the counter. On their screen in store providing information about online orders I noticed my order went from pending to ready. Still no sign of another employee in sight. I ordered online for convenience as I was headed to work. I was never acknowledged. I waited 10 minutes but I had to leave...without my order. I tried calling the store over the next hours and day. Nobody ever answered...there was no opportunity to leave a voicemail. 2 days later I noticed that my card had been charged $10.34 for my order even though I was unable to pick it up.
My summary is purely this...I had put up with mediocre service in the past at this location. No more. You have lost my families business. I even left the employee a tip ahead of time.
Whoever the franchisee is of this location...I do not know how you are able to maintain your business. If you do not have enough employees then roll up your sleeves and try to save your business. Because I assure you, it is failing and I will do my part to ensure that it does. Eaton is a community full of hard working families. I work hard for my money. In essence you took my hard earned money without providing your services. In my mind that is theft...
I hope this review deters others from your business.
HT
Henry Trujillo
Oct 1, 2025
1.0
Girl that made the sandwich was nice, been hitting the bathroom all day. Food poisoning. Never going back. Subway is gross, don’t consider this place. Unsanitary obviously
QB
quinn Bonnicksen
Sep 9, 2025
1.0
Went in for a 15 dollar steak sandwich ordered at the kiosk and got toasted bread cold meat and cheese and no where near enough spread. I want my money back but I only had enough time off work to grab my messed up lunch. Thanks
LP
Leslie Perez
Sep 4, 2025
1.0
This location really needs to update the take-out/delivery acceptance time. Waste of time showing up for my order and the store was closed. I would AVOID ordering for delivery at this location until they fix the issue.
What are the operating hours of Subway at 201 S Elm St in Eaton, CO?
Subway is open daily from 8:00 AM to 10:30 PM.
What meal types does Subway at 201 S Elm St serve?
Subway serves breakfast, lunch, and dinner.
What ordering options does Subway at 201 S Elm St provide?
You can order in-store, use curbside pickup, or delivery services.
Does Subway at 201 S Elm St offer catering services?
Yes, Subway offers catering services to meet your event needs.
Can customers dine in at Subway located at 201 S Elm St?
Yes, this Subway location offers dine-in options.
Where is Subway in Eaton, CO located exactly?
It is located at 201 S Elm St, Unit 1, in the Weld sublocality of Eaton, CO 80615.
How can I view the menu for Subway at 201 S Elm St online?
You can see the menu online at https://subway.com/en-us/restaurant/36582-0/menu/
How can I contact Subway at 201 S Elm St by phone?
You can reach them at +1 970-454-3316.
What nearby places can I visit around Subway at 201 S Elm St in Eaton?
Nearby places include Pro Active Physical Therapy and Sports Medicine, Domino's Pizza, Ice Cream Shop, The Coffee Canteen, Camacho's Mexican Restaurant, Casa Maria, Snap Fitness, 2Q Nails, and Maplewood Wine and Spirits.
I am visiting Snap Fitness nearby; can I grab a quick meal after my workout at Subway on 201 S Elm St?
Yes, Subway is conveniently close to Snap Fitness, offering fresh and customizable sandwiches ideal for a post-workout meal.
If I'm visiting Pro Active Physical Therapy and Sports Medicine, how can Subway at 201 S Elm St be a convenient dining option?
Subway is near Pro Active Physical Therapy and Sports Medicine, making it easy to pick up an In-Store or Curbside meal before or after your appointment.