Subway

3.6
234 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Eaton Subway® Restaurant at 201 S Elm St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
201 S Elm St, Eaton, CO
80615, United States

Hours

Reviews

3.6
234 reviews
5 stars
99
4 stars
48
3 stars
26
2 stars
13
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and unacknowledged orders.

Food Quality

Many reviews highlighted unsatisfactory food quality, including stale bread, incorrect orders, and concerns about cleanliness.

Staffing Problems

The location appears to be consistently understaffed, leading to delays and inadequate customer service.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and unsanitary food preparation areas.

Management Concerns

Frequent complaints about management's lack of oversight and failure to maintain stock levels or address staff behavior.
  • KE
    Kitsey Erickson
    6 days ago
    5.0
    Great customer service!! The new sandwiches with dressing are amazing!
  • KK
    Kelly Kealy
    Oct 3, 2025
    1.0
    I ordered a sandwich from the online app here last Saturday, as I have done many times before. I walked into the store 10 minutes after the app said my sandwich would be ready. I walked directly to the vertical tray they have for pickup orders. There were no orders on the tray as it was empty. This was not the first time this had happened to me at this location. Often, the order would be ready but still on the counter behind the glass. I did not notice any order back there either. There were 5 customers in front of me at that point. I only noticed 1 female employee behind the counter. On their screen in store providing information about online orders I noticed my order went from pending to ready. Still no sign of another employee in sight. I ordered online for convenience as I was headed to work. I was never acknowledged. I waited 10 minutes but I had to leave...without my order. I tried calling the store over the next hours and day. Nobody ever answered...there was no opportunity to leave a voicemail. 2 days later I noticed that my card had been charged $10.34 for my order even though I was unable to pick it up. My summary is purely this...I had put up with mediocre service in the past at this location. No more. You have lost my families business. I even left the employee a tip ahead of time. Whoever the franchisee is of this location...I do not know how you are able to maintain your business. If you do not have enough employees then roll up your sleeves and try to save your business. Because I assure you, it is failing and I will do my part to ensure that it does. Eaton is a community full of hard working families. I work hard for my money. In essence you took my hard earned money without providing your services. In my mind that is theft... I hope this review deters others from your business.
  • HT
    Henry Trujillo
    Oct 1, 2025
    1.0
    Girl that made the sandwich was nice, been hitting the bathroom all day. Food poisoning. Never going back. Subway is gross, don’t consider this place. Unsanitary obviously
  • QB
    quinn Bonnicksen
    Sep 9, 2025
    1.0
    Went in for a 15 dollar steak sandwich ordered at the kiosk and got toasted bread cold meat and cheese and no where near enough spread. I want my money back but I only had enough time off work to grab my messed up lunch. Thanks
  • LP
    Leslie Perez
    Sep 4, 2025
    1.0
    This location really needs to update the take-out/delivery acceptance time. Waste of time showing up for my order and the store was closed. I would AVOID ordering for delivery at this location until they fix the issue.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 201 S Elm St in Eaton, CO?

Subway is open daily from 8:00 AM to 10:30 PM.

What meal types does Subway at 201 S Elm St serve?

Subway serves breakfast, lunch, and dinner.