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Wendy's

3.3
(1189 reviews)

Business Details

1840 Main Street, Durango, CO
81301, United States
(970) 247-4505

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1840 Main Street, Durango, CO
81301, United States

Hours

Reviews

3.3
1,189 reviews
5 stars
321
4 stars
280
3 stars
229
2 stars
119
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and order inaccuracies, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, burnt, or improperly prepared items, with several customers expressing disappointment.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms, contributing to a negative experience.

Customer Service

While some staff were praised for their friendliness, many reviews mentioned rude or unhelpful employees, indicating inconsistency in customer service.
  • JB
    Jason Bakelaar
    Feb 2, 2026
    1.0
    Ordered a double stack, it’s supposed to have two patties, mine only had one. It was dried out and paper thin. Ordered $5 baconator fries, less than half full container and also dried out and cold. Paid almost $12 for this combo with a soda. At 1:45 there was one car ahead of me in drive thru, and it took almost 15 minutes to get served. I will not be going back, this is the third extremely poor experience in 3 consecutive trips.
  • SK
    Sabrina Kohl
    Jan 23, 2026
    1.0
    I BEG I BEG I BEG of you to not ever come here, nobody took my order so i waited in the drive thru for so long, please just don’t ever come here
  • CR
    Caleb Ramey
    Jan 21, 2026
    1.0
    Bathrooms are discussing, and no soda in soda fountain. Food garbage
  • AA
    Alex Avila
    Jan 5, 2026
    5.0
    I had a wonderful experience with Trey at this location. He went above and beyond in providing customer service. I wish every place had a Trey.
  • TH
    Taylor Heidenreich
    Dec 30, 2025
    1.0
    Extremely slow. Messing people's orders up left and right. Had to wait for more than 20 minutes for a mobile order.

Frequently Asked Questions About Wendy's

Is Durango Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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