Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported extremely slow service, long wait times, and order inaccuracies, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, or improperly prepared items, with several customers expressing disappointment.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms, contributing to a negative experience.
Customer Service
While some staff were praised for their friendliness, many reviews mentioned rude or unhelpful employees, indicating inconsistency in customer service.
JB
Jason Bakelaar
Feb 2, 2026
1.0
Ordered a double stack, it’s supposed to have two patties, mine only had one. It was dried out and paper thin. Ordered $5 baconator fries, less than half full container and also dried out and cold. Paid almost $12 for this combo with a soda. At 1:45 there was one car ahead of me in drive thru, and it took almost 15 minutes to get served. I will not be going back, this is the third extremely poor experience in 3 consecutive trips.
SK
Sabrina Kohl
Jan 23, 2026
1.0
I BEG I BEG I BEG of you to not ever come here, nobody took my order so i waited in the drive thru for so long, please just don’t ever come here
CR
Caleb Ramey
Jan 21, 2026
1.0
Bathrooms are discussing, and no soda in soda fountain. Food garbage
AA
Alex Avila
Jan 5, 2026
5.0
I had a wonderful experience with Trey at this location. He went above and beyond in providing customer service. I wish every place had a Trey.
TH
Taylor Heidenreich
Dec 30, 2025
1.0
Extremely slow. Messing people's orders up left and right. Had to wait for more than 20 minutes for a mobile order.