Wendy's

3.3
1182 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1840 Main Street, Durango, CO
81301, United States

Hours

Reviews

3.3
1,182 reviews
5 stars
319
4 stars
281
3 stars
229
2 stars
119
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews indicated that food was often served cold or not fresh, with several customers expressing disappointment over the quality.

Cleanliness

Numerous complaints highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staffing Issues

Several customers noted that the location appeared understaffed, leading to delays and inadequate service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and mentioned enjoyable meals.
  • PD
    Princess Evie D.
    Nov 5, 2025
    5.0
    Fast service and food was fresh and hot
  • CS
    claudette Sena
    Sep 20, 2025
    4.0
    This is Wendy's in Durango Co. They have super good ustomer service. And hand you the meal hot. I will go back.
  • JB
    Janet Black
    Sep 10, 2025
    1.0
    Waited in the drive through no one there would help so we left
  • DW
    Diane Walker
    Sep 8, 2025
    2.0
    Overwhelmed. Understaffed and Overwhelmed.
  • BC
    Brian Conway
    Aug 19, 2025
    2.0
    $25 for TWO hamburger meals? Is that the MAXIMUM amount you people think you can get away with charging? Lost a customer and I hope others follow suit!

Frequently Asked Questions About Wendy's

Is Durango Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.