Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2902 N Main in Durango. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer frustration.
Staff Attitude
Feedback indicated a lack of professionalism and care among staff, with several customers noting rude behavior and poor customer service.
Food Quality
Numerous complaints were made about the food being cold, stale, or poorly prepared, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about poor management practices, including understaffing and inadequate training, which contributed to the overall poor service.
PC
Pamela Chandler
1 day ago
1.0
I ordered u think a number 4 a taco and a crunch wrap supreme. Usually it comes with ground beef, didn't get any and they are half the size and more money than they used to be. Won't be going back.
CS
Connor Smith
1 day ago
1.0
Can’t even give you the right order been om the road for 5 hour stopped to get food guy hands me the complete wrong order none of what I ordered is in the bag
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LeRoy Holley
6 days ago
4.0
For being the only Taco Bell it is not bad. The biggest issue is late at night some if us just want to walk thru the drive thru. My friends live next door and all we wanted to do was walk up. I had to go back and get my truck to get what we wanted. I have walked thru McD's, DQ and BK. I do not understand the issue. Foods good. People are generally pleasantly.
AF
Alternative Flower
Oct 30, 2025
1.0
I went to pick up my online order, but it wasn’t at the counter in the store, and I had to wait an extra 10 minutes. When I got my food it was messed up. No queso cheese and only meat plus I paid extra for sour cream and barely got any. I also had to ask for my drink because they didn’t provide it to me when I went to go pick it up. I’ve seen better service at McDonalds and other fast food places around Durango! 10/10 would definitely not go again smh
JF
Jeaneth Fernandez
Oct 23, 2025
1.0
Overall, shitty service. They took too long to deliver the food. It arrived Cold. The drinks were missing, the sauces missing, napkins and straws. The chalupas were slapped together the lettuce and cream all over the chalupa and wrapper. They were hard as a damn rock. The nachos were stale. The cheese cups almost empty. The tacos were soggy and the burritos omg squished as thin as a damn phone They didnt even look like burritos and were cold and disgusting. Overall shitty. Go somewhere else. Taco bell needs to do better. Their delivery sucks the driver didnt care that the order was wrong and didnt even bother to assist us in what to do about the missing items and shitty service.