Sonic Drive-In

3.4
1325 reviews
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Business Details

240 E Eighth Avenue, Durango, CO
81301, United States
(970) 247-8160
http://www.sonicdrivein.com/locations/us/co/durango/240-e-eighth-avenue/store-3388
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Durango, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 240 E Eighth Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
240 E Eighth Avenue, Durango, CO
81301, United States

Hours

Reviews

3.4
1,325 reviews
5 stars
421
4 stars
318
3 stars
220
2 stars
114
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and food that appeared stale or poorly prepared.

Staff Attitude

Several customers noted unfriendly or unprofessional behavior from staff, impacting their overall experience.

Inconsistency

There were numerous mentions of inconsistent order fulfillment and varying food quality, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food items.
  • JK
    James Konstantinidis
    Nov 26, 2025
    5.0
    McKenzie rules she was awesome vibrant and very up beat
  • DD
    Des
    Oct 24, 2025
    5.0
    Just needed lunch, and got our food fast. Burgers were great, my only complaint is them putting the cheese below the meat.
  • RR
    Roxanne Remmings
    Oct 18, 2025
    2.0
    Don't come here unless you have time to waste. My lord, everytime we have this issue. 10 minutes for two drinks. 15 minute wait for a coney hot dog. The first time, I get it, but the 8th time, and its everytime? Come on guys.
  • LE
    Lucas Echenique
    Oct 12, 2025
    5.0
    Every time I come through here, the food and service are amazing. Their carhop/drive-thru worker, Lily, never fails to deliver the best customer experience, and the food is always top tier. I've been coming here consistently over the last year and a half for a reason
  • RH
    rock Hutton
    Oct 11, 2025
    1.0
    I hope the Sonic Franchise in Kayenta Arizona buys out cortez and durango sonics. So many problems with both locations it is amazing they are even profitable They Messed up multiple orders of mine and im tired of sonic not accepting responsibility. The owners of both of these sonics should be embarrassed and quite frankly should not deserve to be working in fast food industry. And people wonder why everyone else like mum and pop shops hate these multinational conglomerates. It's because they create a very bad reputations for the food industry
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