Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,226 reviews
5 stars
698
4 stars
459
3 stars
402
2 stars
214
1 star
453
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and lack of counter service.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, trash on the floor, and unclean restrooms.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
Kiosk Experience
Many customers expressed dissatisfaction with the reliance on kiosks for ordering, feeling it detracted from the overall service experience.
- CHCharles Hawkins1 day ago1.0After 20 minutes of waiting I cant even get a refund without attitude from the manager. Poor service.
- JGJason GrubbDec 31, 20251.0This used to be one of the top performing McDonalds in the country. Now this is one horrible excus for a McDonalds. There is never anyone at the front and getting one of the ohhh so many workers to acknowledge you is near impossible. It IS IMPOSSIBLE to get a manager to say anything to you. Orders take forever and instead of informing the customer of wait time the workers just stand there talking loudly about what cartoon character they found attractive. Don't you guys have a QSCV? Aren't times supposed to be at 90 seconds. God you guys are loosing money being so slow now. Don't eat here unless you got time to waste. A lot of time.
- ADAnimesh DDec 30, 20254.0Nice location of this mcd right beside the parking lot of narrow gauge railroad. The food served warm however the beverage taste was horrible. The staff is nice and the seating area is almost clean. Their restroom requires attention and orders can be placed on the kiosks present inside. Overall a nice mcd for quick serve food and beverage.
- DCDevin CarterDec 27, 20252.0There were only 4 people working around the holidays the evening we ran in. They were short staffed but still they need to be a little more sanitary. There was a young man that we could all see while waiting for food that was opening the burgers with his bare hands (no gloves). He would open the burgers and make sure they were to go in the order he had. There was trash and food all over the floor in the cooking area as well as the lobby area. Also the two times we went in, there was nobody to take orders so I had to help an older man that had never used a kiosk. Pretty nasty!
- CFChristine FreddesDec 18, 20251.0This place needs a new owner and close it until then! Cold food, trash everywhere on floor and tables, no water in women’s bath, rude employees, chicken small processed patty, cold chicken wrap….was told it would take 8 minutes for a fresh one!!! Worst experience we’ve ever had at a McDonald’s! I won’t return!
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in Durango, CO?
McDonald's in Durango is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, the Durango McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
Can I order McDonald's for delivery from this location?
Yes, delivery is available daily from 5:00 AM to 1:00 AM through their online ordering system.
What mobile apps can I use to order from McDonald's Durango?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What types of payment does McDonald's in Durango accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Durango offer curbside pickup or no-contact delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is McDonald's located in Durango?
McDonald's is located at 201 W College Dr, Durango, CO 81301, USA.
Are there other dining options near McDonald's Durango?
Yes, nearby dining options include Mi Ranchito (Mexican), Brew Pub & Kitchen (brewery and pub), Perbacco Cucina Italiana (Italian), and Sizzling Siam (Thai).
How can the Durango Train Station help me visit McDonald's?
The Durango Train Station is a nearby transportation hub, making it convenient to reach McDonald's at 201 W College Dr after your train arrival.
What local attractions can I visit near McDonald's Durango?
After your meal, you can visit nearby places like Rocky Mountain Chocolate for desserts, The General Palmer Hotel for accommodation, or Durango Adventures & Tours for outdoor activities.