Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, with many stating that service was slow and orders took much longer than expected.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and issues with freshness.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about poor management and lack of interaction with employees.
AA
Amanda
Feb 21, 2026
5.0
Stunning view! I went through the drive-thru and didn't have a single issue. Service was fast, people were friendly and food was great!
JR
Jordan Ryan
Feb 11, 2026
1.0
Mobile order:
I can’t believe this is real actually it’s so ridiculous it’s comical at this point, we were just talking about how this McDonald’s was getting better & turning itself around after we had a good experience last week 😂…. And then we opened the sandwich.
This happens so frequently with the mayo it’s crazy… but this time wasssss riiiiidiculoussss. was whoever was making the sandwiches tonight mad about something?? because why intentionally put a pea sized amount of mayo on a burger at all when it says… extra mayo??
Never complained about the food like this before, but this seems intentional. A pea sized amount of mayo? Dude, lmao.
So disappointing.
( The window people have always been great)
No idea what’s going on with their cook staff.
TB
Terry Beaver
Feb 6, 2026
2.0
Was there on a Friday night all I ordered was two hamburgers and a hot and spicy in the medium size fry I waited over a half an hour until I went in to try to find it myself then I got it thrown at me across the freaking table and then yelled at my face that order I will never go back to this McDonald's again I am I am local here and I will tell everybody not to go here
JB
joe ballew
Feb 1, 2026
1.0
Fiest off no ketchup. What kinda mcdonalds runs out of Ketchup? The chicken nuggets are the worse I've ever tasted at a mcdonalds. Oil needs changed or something. Or these are not real mcdonalds chicken nuggets. Run out of ketchup makes me believe possibly buying sub par food from a non mcdonalds distributor. We'll have to edit to add more. I see in recent reviews thus location was out of ketchup. Is this a lie the store tells customers or the Mangers really this incompetent to order ketchup. What a joke. Guess that's why mcdonalds now behind taco bell in fast food.
ML
Manuel Lopez
Jan 30, 2026
1.0
Just went to get her a coffee refill this morning and was denied because it was a different cup, I had money to pay for it all, I do on it was just a refill. The manager, a heavy Spanish woman, didn't even say hi, just said you can't bring that in here you have to have our cup to get coffee. I only gave it one star because I had to actually do a 1 star just to give it a post. The day is friday , january thirtieth twenty twenty six , at ten seventeen a m standard time
What are the opening hours of McDonald's in Durango, CO?
McDonald's in Durango is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service?
Yes, the Durango McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
Can I order McDonald's for delivery from this location?
Yes, delivery is available daily from 5:00 AM to 1:00 AM through their online ordering system.
What mobile apps can I use to order from McDonald's Durango?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What types of payment does McDonald's in Durango accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Durango offer curbside pickup or no-contact delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is McDonald's located in Durango?
McDonald's is located at 201 W College Dr, Durango, CO 81301, USA.
Are there other dining options near McDonald's Durango?
Yes, nearby dining options include Mi Ranchito (Mexican), Brew Pub & Kitchen (brewery and pub), Perbacco Cucina Italiana (Italian), and Sizzling Siam (Thai).
How can the Durango Train Station help me visit McDonald's?
The Durango Train Station is a nearby transportation hub, making it convenient to reach McDonald's at 201 W College Dr after your train arrival.
What local attractions can I visit near McDonald's Durango?
After your meal, you can visit nearby places like Rocky Mountain Chocolate for desserts, The General Palmer Hotel for accommodation, or Durango Adventures & Tours for outdoor activities.
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