Service Quality
Customers frequently reported issues with order accuracy and slow service, with many expressing frustration over incorrect or incomplete orders.
Staff Friendliness
Despite service issues, many reviews highlighted the friendliness and helpfulness of the staff, with specific employees receiving praise for their customer service.
Food Quality
While some customers enjoyed the food, there were complaints about the freshness and preparation of items, including undercooked bread and missing ingredients.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, with some customers expressing concern over unsanitary conditions.
Delivery Issues
Numerous customers experienced delays and problems with delivery, including late arrivals and incorrect orders.