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Dunkin'

2.6
(403 reviews)

Business Details

1254 Escalante Dr, Durango, CO
81303, United States
(970) 764-4949
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Durango, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1254 Escalante Dr, Durango, CO
81303, United States

Hours

Reviews

2.6
403 reviews
5 stars
125
4 stars
19
3 stars
24
2 stars
28
1 star
207

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported that the location is frequently understaffed, leading to long wait times and poor service.

Customer Service

While some reviews praised friendly staff, many others highlighted rude service and poor customer interactions.

Product Availability

Customers frequently noted that the store often runs out of donuts and other menu items, leading to disappointment.

Management Changes

Recent management changes have led to some improvements in service and product quality, but many customers still report ongoing issues.

Food Quality

Several reviews mentioned that the quality of food, particularly donuts, is inconsistent and often not fresh.
  • JM
    Jo Mae
    Feb 8, 2026
    1.0
    They are always short staffed and not once has my order been correct.
  • RH
    rock Hutton
    Feb 6, 2026
    5.0
    The worker named Dion was extremely helpful and courteous! This worker deserves a Pay Raise!
  • NR
    Nicole R
    Feb 5, 2026
    1.0
    The workers were not efficient when working or helping us and other customers. It was a waste of time and money to come and our order was ignored. People who arrived after us were out before us and received their items before as well.
  • SP
    Sara Pasta
    Jan 25, 2026
    1.0
    Shame on Dunkin’ for not paying their employees enough. They were short staffed and the demand is very high: dine in customers, mobile orders, drive thru with only TWO employees! I wouldn’t want to work here either without enough support! I bet they can’t staff because they aren’t paying enough for how busy this place is! I don’t blame the employees at all. The service was as good as it could be for a star employee and a trainee. Poor management is what’s happening here. I won’t be coming back.
  • MR
    mason ringer
    Jan 23, 2026
    2.0
    18 minutes in the drive thru. This is a consistent problem at this location and from my observation is a result of being understaffed. Only a couple employees ever during breakfast rush. This is frustrating for the customer and unfair to the employees. The owner needs to step up and pay for more people to be on the clock during the rush

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Durango, CO?

Dunkin' in Durango, CO is open daily from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery services at this location?

Yes, Dunkin' offers delivery services daily from 6:30 AM to 5:30 PM at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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