Jimmy John's

3.3
282 reviews

About

Sandwich Restaurant

Location

Jimmy John's
324 Dillon Ridge Way, Dillon, CO
80435, United States

Hours

Reviews

3.3
282 reviews
5 stars
131
4 stars
27
3 stars
16
2 stars
19
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported poorly made sandwiches with issues like soggy ingredients and incorrect orders.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly while others were rude or unhelpful.

Store Hours

Numerous reviews mentioned confusion and frustration regarding the store's posted hours, with many customers finding the location closed when it should have been open.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant and food preparation areas.

Staffing Issues

Many reviews noted staffing shortages leading to slow service and operational challenges.
  • RK
    Rachel K
    2 days ago
    3.0
    Inappropriate commentary ongoing by employee in the back… uncomfortable.
  • MC
    Melissa Christensen
    Dec 29, 2025
    1.0
    Placed an order for delivery. At 11:27 it was flagged as received at store. I finally called at 11:55 and was told the order was ready but the manager had to deliver it. Waited until 12:10 when it was finally delivered. I waited 40 minutes and then got a sob story about how they are under staffed and he couldn’t deliver until after 12. I’m sorry that’s not my problem. If there is staffing issues and deliveries cannot be made in a timely manner then it shouldn’t be offered. I have never had to wait that long for a Jimmy John’s delivery and wish I would have ordered from somewhere else. I didn’t have a vehicle or this wouldn’t have been an issue.
  • SD
    sd dd
    Nov 28, 2025
    1.0
    We stopped here to pick up quick original veggie sandwiches. Very poorly made/over stuffed sandwiches. Could never think that JJ sandwich can be made so wrong. Very thick sliced cucumber and tomatoes. Overripe tomatoes were oozing out all the juice. The bread also didn't seem baked enough. Hope the crew gets some training on how to assemble good sandwiches.
  • CC
    crashcleary
    Oct 5, 2025
    5.0
    Great place, the food was delicious and the employees were very friendly!
  • KM
    Kate McBride
    Oct 4, 2025
    5.0
    Cute strip of businesses in attached to a grocery store. A fast place to run in and get a sandwich. They have the softest bread. The staff was very friendly and my sandwich was delicious.